Norton Ghost Problem

[csp27]

Hi All,

I Installed Microsoft Framework .net 1.1 and then Norton Ghost 9.0 put in its key and it installed fine then i tryed making a image of my drive to a folder on my external hardrive via USB and went through all the steps and at the end I got this error.

"Backup of C:\ did not complete successfully."

"The Virtual Volume Imaging Driver (pqv2i.sys) is not present on the system."

"Error EC8F000C: Cannot find the Virtual Volume Image Driver."

"Error 00000002: The system cannot find the File Specified.

Unspecified error

I use XP pro with SP2.

I spoke to Symantec and they said the System Restore on XP is causing it,so I disabled System Restore and the same error appears.

Anyone have any ideas on what I can do to make a clean image copy?

Thankyou,

Chris

[rjz]

Did you disable the system protecion under sys properties. Symantec had a KB out about it.

[csp27]

Thanks for you reply,

Could you please elaborate on how I can do this,bit of a newbie!

Symatec staff didnt mention anything like that to me in support.

Thanks,

Chris

[Jeremy]

Perhaps you should try Acronis instead.

[dirtfarmer]

i have the same problem with norton ghost, and same error, and ther sure is not must info on it around, and the last answer was no help at all on this page

[Redcloud]

I'm running Ghost 9.0 and schedule daily image backups. I've never had any problem. I've restored my entire hard drive twice from the recovery envirnment. Why can't Symantec help you on this?