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System hangs - blue screen - errors


ramone_johnny

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Hey guys,

Having some trouble with my home computer at the moment. Seems to have stabled after making a few changes recently, but unfortunately im still experiencing the odd system hang, blue screen etc.

System is an ASUS P4P800SE mainboard, 3.2 Intel CPU, 1Gb ram (KingMAX), 100Gb HDD running XP Pro.

Whats been happening...

System blue screen a few weeks ago, tried resetting and restarting. Almost restarted, however hung at the Windows XP initialising screen, restarted again, hung at power on self test. Then wouldnt start at all. System would power up, but would not show a POST, all lights on the mainboard appeared to be active. CPU fan was spinning, everything looked ok, just had no signal. Yes signal cable was plugged in....

What I troubleshooted....

My initial thoughts were CPU but to investigate further, thought Id try a few things. I took the board back to absolute basics, keyboard, video and ram only. Same thing. So I tried different ram, again no different. After trying a few different things again such as swapping IDE cables, resetting the BIOS and swapping around the internal power outlets etc. still had no luck.

Then what...

I took the PC down to a local dealer here not far from where I lived and they popped in a 2.8Ghz processor and diagnosed the issue as the CPU. I was a bit dissapointed as the chip was only 12 months old. (3.0Ghz Intel) Anyway, I couldnt find the **** receipt so I opted to simply replace it with a new processor and upgrade in the process. Upon installing the processor, I went about resetting the BIOS to default settings (I had tried this with the previous CPU and again nothing) and the system powered up no problems.

Stable system...?

Not quite. Ive had this annoying problem for ages now and have just learnt to deal with it. When powering on the system, it hangs badly at the desktop for a good 2-3 minutes. Its just a case of having to "wait it out" until I can finally use mostly IE, (the other apps usually respond ok immediately).

More troubleshooting...

Adaware install and system clean up, DONE. CCleaner install and system cleanup, DONE. InoculateIT anti virus signature update and system scan ...guess what? Found 7 **** viruses. Oh well, I meant to do this earlier but got lazy!.

Win32Gael

Win32.BoxedAX!Worm

Win32.SillyDL.DV!CABTrojan

Win32.SillyDL.DV!Trojan

Win32.Dyfuca.Variant!Trojan

Win32.Dyfuca.Variant!Trojan

Win32.SillyDL.DV!Trojan

I have since cured these viruses and run additional scans which show the system as not being infected.

Maybe this has fixed the issue.....?

No not even close. Im now getting browser windows that hang badly, cannot close them, they close partially, IE doesnt respond, cant scroll, and also receiving these annoying reference memory cannot be read, click ok to terminate...

Ive just run up hijack this. Im a first time user of this application so I would appreciate some feedback on this. Heres the log output...

Logfile of HijackThis v1.99.1

Scan saved at 2:24:30 PM, on 10/09/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\inetsrv\inetinfo.exe

C:\Program Files\Computer Associates\InoculateIT\InoRpc.exe

C:\Program Files\Computer Associates\InoculateIT\InoRT.exe

C:\Program Files\Computer Associates\InoculateIT\InoTask.exe

C:\WINDOWS\LogWatNT.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Computer Associates\InoculateIT\realmon.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

C:\WINDOWS\System32\dllhost.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\John *******\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.supraforums.com.au/forum/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\Computer Associates\InoculateIT\realmon.exe"

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O17 - HKLM\System\CCS\Services\Tcpip\..\{8531D9E6-4A64-44CD-B6EB-E2EFF5CF0878}: NameServer = 203.194.27.57 203.194.56.150

O17 - HKLM\System\CS1\Services\Tcpip\..\{8531D9E6-4A64-44CD-B6EB-E2EFF5CF0878}: NameServer = 203.194.27.57 203.194.56.150

O23 - Service: InoculateIT Admin Server (InoNmSrv) - Computer Associates International, Inc. - C:\Program Files\Computer Associates\InoculateIT\InoNmSrv.exe

O23 - Service: InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\Computer Associates\InoculateIT\InoRpc.exe

O23 - Service: InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\Computer Associates\InoculateIT\InoRT.exe

O23 - Service: InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\Computer Associates\InoculateIT\InoTask.exe

O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINDOWS\LogWatNT.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Whats really annoying is that the CPU appears to be just idling along when the system hangs. 3% usage. Also the browser seems to hang moreso when using javascript "pop up" windows.

Ive already tried clearing the IE temp files, history, and resetting the settings back to default.

Apart from perhaps trying spybot, Im out of ideas.

Thanks in advance,

John

Edited by ramone_johnny
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Sounds like you've had some terrible luck mate. I'm not particularly adept at analysing Hijackthis logs, but nothing in your log jumps out at me.

Spybot is not a bad idea. In my experience it sometimes finds things that Ad-Aware doesn't, and vice versa.

I ran across an article at www.Sysinternals.com recently, (Mark's blog dated August 28, 2005), that describes how one might troubleshoot system slowness and hangs. There are some very handy tools there, some of which might help you straigten things out on your system.

Good luck.

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Hi aussiecanuck46,

Yeah its been pretty ordinary. There were a few other things that I forgot to mention in the original thread. I had the primary drive hanging off the connection closest to that of the mainboard and the secondary off the last connection.

The IDE cable has two port available for use on it. I think I might have had that the other way round, as I have 2 drives, my original 20Gb and a newer 80Gb. Theyre definitely terminated correctly, master and slave. So what I have now is the primary hanging off the very last available connection on the cable and the secondary off the other one. Ive probably just confused everyone ...but anyway. Still doesnt really make sense as Ive been using it for 12 months. One of the power connections seems a bit loose so Im not using it.

I seriously dont know what else to check. The log file looks to be ok as well.

Actually I just had a look in the event viewer...and found this.

The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.

Message delivery to the remote domain 'daum.net' failed for the following reason: The remote server did not respond to a connection attempt.

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Application hang. Fault bucket 126637809.

Faulting application kazaalite.kpp, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

Jesus, actually now that Ive found those, Ill have to take a look on google and see whats going on...

I still think somethings screwed with the mainboard. (dry circuit or something)

Thanks,

John

Edited by ramone_johnny
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Have you tried Memtest86? Let it run overnight and it should determine if you have any RAM problems. Also, a more powerful power supply might help. I had an older computer which would corrupt memory at random causing all sorts of little problems (never bluescreened except due to video driver bugs, but things would behave oddly, occasionally simple math equations would give weird results, etc). I never did figure out exactly what the problem was but I could tell it was either the motherboard or CPU, and it only had a 100-watt power supply which I highly suspect may have caused some of these problems. An even older computer displayed the same symptoms, but much more severe (RAM would fail when hard disks were connected, to the point that the POST screen got corrupted), when its power supply failed (noticed the power LED was off :P); I replaced it and it worked fine.

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