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Explorer restarting...


phantasia

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Hello there...

I´ve tried to search for an answer on this but haven´t found out anything...

Whenever I right click on any folder in my Desktop, or inside the "my computer", on any of the drives, or even in any folder in the "start" menu, the shell closes, and sometimes it just restarts. It´s very anoying. And if anyone knows anything about this I would apreciate some help.

I have even tried installing all the updates for Xp but so far no go...

Btw, I´m using WindowsXP Pro+Sp1.

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That's a fairly common problem and it's usually related to context menu handlers (right click menu entries) that 3rd party applications install. Have you installed any new progs recently? Do you receive any errors? Does it happen with any type of folder or with folders that contain images?

Launch regedit (start > run, enter regedit), and export these keys:

HKEY_CLASSES_ROOT\Directory\Shell

HKEY_CLASSES_ROOT\Directory\Shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\Folder\Shellex\ContextMenuHandlers

Post the contents of those keys here and maybe the potential problem can be found.

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Hey Phantsia,

here ya go buddy!

I had the same problem myself and this ms patch cured the problem exactly.

MS did not include this patch in sp1 as the problem did not seem common enough

and it is recommended that you apply this patch only if you have the exact

problem you are having.

Go to this link and click on the download link to download the patch.

the windows shell shall never fail me again!

Let me know when your working again.

Good luck

CB

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Well thanx for your help guys, but strangely, i got the problem fixed by changing the the resolution (?(Never got the problem again)).

Kinda strange, but i downloaded that patch, and if i ever run into that problem again i´ll be sure to apply it and tell ya Curv Boll the affects.

Once again thanx u all :)

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Just out of curiousity, could you go back to the resolution where you were having the problems, and see if it happens again. If so, apply the patch and let us know what happens? Hehe, just asking :)

]Bonkers[

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I changed back into my default resolution mode, and ended up having the same problem again.

I installed the patch as sugested. Result: Since yesterday that i haven´t run up into that weird shell restart.

It seems to me that the patch is working.

Thanks :)

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