Jump to content
MSFN is made available via donations, subscriptions and advertising revenue. The use of ad-blocking software hurts the site. Please disable ad-blocking software or set an exception for MSFN. ×

How can I find drivers for a downgraded copy of windows 8.1?


Icepick
 Share

Recommended Posts

On 7/7/2021 at 4:00 AM, Dixel said:

Sorry , I was away , could you copy/paste the devices ID from device manager (the ones with the yellow exclamation marks) ?

This is so confusing, i just start up my pc today and the touchpad doesn't work anymore the driver id is here "HID\VEN_ELAN&DEV_1200&Col02" can you help me?

Link to comment
Share on other sites


22 hours ago, Dixel said:

Sorry , I was away , could you copy/paste the devices ID from device manager (the ones with the yellow exclamation marks) ?

This is so confusing, i just start up my pc today and the touchpad doesn't work 

Link to comment
Share on other sites

4 hours ago, Icepick said:

This is so confusing, i just start up my pc today and the touchpad doesn't work 

It seems you're not the only one having this problem and it doesn't work even on windows 10 !

https://www.reddit.com/r/ASUS/comments/9h28d5/zenbook_ux331_trackpad_not_moving_properly/

Perhaps this could also be applicable to windows 8.1 ?

https://www.youtube.com/watch?v=5G89eeuSHvU

Link to comment
Share on other sites

Posted (edited)

nope the vid didn't work. I think the driver is failing, not the registry and besides, i have another driver i haven't installed the code is ACPI\VEN_INT&DEV_3400
 image.png.dd35f35c71f88ae40a122793aaf7f772.png

Edited by Icepick
Link to comment
Share on other sites

Something's wrong , Win 8.1 should have it's own drivers for these devices . Is it a clean install ?

Link to comment
Share on other sites

I have also included the drivers from driver easy in the clean install and the touchpad has a default driver called "HID compliant touchpad", but it doesn't work with my touchpad unfortunately. image.png.116da207a09e38f5172d1bdbf6444ecb.png

Link to comment
Share on other sites

Posted (edited)

I think you need to remove all drivers and let the default Windows driver do it's job .

EDIT : I mean all drivers for this device. 

Edited by Dixel
  • Like 1
Link to comment
Share on other sites

Posted (edited)

There are a lot of issues with Elan touchpads on Asus machines around.

You can try the

https://ivanrf.com/en/asus-smart-gesture-problem-with-windows-installer/

ASUS Precision Touchpad driver (scroll down to the "Ideas" section)

Cannot say specifically on your machine, but on some you need the Intel Serial IO (I2C) driver installed BEFORE the above.

On Windows 7 it is simply not possible due to the I2C bus not being supported:

https://www.win-raid.com/t3802f52-Request-Win-compatible-Intel-I-O-drivers-for-the-Touchpad-of-ASUS-Notebooks.html

 but 8.1 should have no problem with that.

See also here (at least on some non-Asus machines newer Intel drivers don't work but older ones seemingly do):
https://forums.techguy.org/threads/packard-bell-win-8-1-touchpad-not-working.1239971/

Or you could try a non-Asus driver (it may be tricky to find a "pure Elan" one).

jaclaz

Edited by jaclaz
Link to comment
Share on other sites

Posted (edited)
10 hours ago, jaclaz said:

There are a lot of issues with Elan touchpads on Asus machines around.

You can try the

https://ivanrf.com/en/asus-smart-gesture-problem-with-windows-installer/

ASUS Precision Touchpad driver (scroll down to the "Ideas" section)

Cannot say specifically on your machine, but on some you need the Intel Serial IO (I2C) driver installed BEFORE the above.

On Windows 7 it is simply not possible due to the I2C bus not being supported:

https://www.win-raid.com/t3802f52-Request-Win-compatible-Intel-I-O-drivers-for-the-Touchpad-of-ASUS-Notebooks.html

 but 8.1 should have no problem with that.

See also here (at least on some non-Asus machines newer Intel drivers don't work but older ones seemingly do):
https://forums.techguy.org/threads/packard-bell-win-8-1-touchpad-not-working.1239971/

Or you could try a non-Asus driver (it may be tricky to find a "pure Elan" one).

jaclaz

image.png.819c2dab51c4825b95e1fdde2c87b38b.pngI think it is not the right driver.  The Io driver thing says that my computer is not supported. Do you have another solution? Thanks for helping anyways.

Edited by Icepick
Link to comment
Share on other sites

It is hard to say.

The PTP driver has the 1200 id, according to the given page, and having a quick look at the AsusPTPfilter.inf

the actual ID in it is 

%ASUS_INPUT_DEVICE.DeviceDesc%=AsusPTP_Inst, HID\ELAN1200&Col02                        ;ELAN PTP 15'

so it should "take".

But I don't know if that id refers to  PS/2 or an I2C bus, if the latter, having a valid driver for the I2C is probably a prerequisite, and as well it is possible that some parts of the (stupid) installer are "strictly" Windows 10 and don't work/run in 8.1.

From the ASUS official page a page I found that I mistook for the official one, but that is in reality one of those crappy third party drivers sites that often have incorrect information, it seems like they do support officially Windows 8 and 8.1:

[Link Removed]

and since they seem to support also Windows 7, then your touchpad must be not I2C (but rather PS/2)

I am confused, you started this thread about not finding on Asus sites appropriate drivers, but they seem to be there for the x541ua model :unsure:

jaclaz

 

Edited by jaclaz
Removed link to site with wrong info and corrected the info
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.


×
×
  • Create New...