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Entry point GetFinalPathNameByHandleW in kernel32.dll


SandyM

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Hi - 

When I launch MS Word 2010 on my Windows XP (SP3), I get the following message:    

The procedure entry point GetFinalPathNameByHandleW could not be located in the dynamic link library Kernel32.dll

As a result, I am unable to open any Word documents. In fact, this message is applicable to Excel, PPT applications as well.

Any ideas on how to fix this problem?

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50 minutes ago, SandyM said:

Thank you for your feedback. How do I proceed with making the updates? 

Easy, you don't install them as those updates are meant for Win7 and they have been mistakenly rolled out to XP / POSReady users that have Office 2010 as well thus breaking their Office build.

Edited by FranceBB
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I don't have those:  mso2010-kb4484126,  KB4462223, KB4461614, KB4462174, mso2010-kb4092483.

What KB do I need to fix my problem? And how do I get it? 

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I don't know why it says size=0, it seems to actually be OK.
The file you need is "mso-x-none_852c8f4c16a121d662c070374553e1ffe159779a.cab".
The MSP update file is in there.
:)

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Thanks for your feedback.

I'm being a bit paranoid here - sorry. Should I copy my current MSO.DLL file (as backup) before running the mso-x-none.msp ? I dont want to mess up things even more. 

And if mso-x-none.msp does not work, I can always put back my old MSO.DLL (and reboot). The MSO.DLL is only impacting Microsoft Office application, right?

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After running the patch. I noticed the following updated files under:

ProgramFiles\CommonFiles\MicrosoftShared\Office14:

mssoap30.dll

wisc30.dll

There was no change to the mso.dll file

I rebooted & then clicked on a word document. No success. I get the following message:

WinWord.exe popup: The procedure entry point GetFinalPathNameByHandleW could not be located in the dynamic link library Kernel32.dll

And then another popup saying: Error: the operating system is not presently configured to run this  application.

What should I do? Should I run the system restore and pick a date when I remember MS-Word working? Will this restore any deleted files?

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I just deleted and ran the installed. The version that got installed is the newer version (14.0.7248.5000). Why?

 

What should I do? Should I run the system restore and pick a date when I remember MS-Word working? Will this restore any deleted files?

Edited by SandyM
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