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Firefox File/Save Delay When Downloading


Jody Thornton

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I posted this on the MozillaZine forum, and it only seems to happen with Firefox ESR v68, but there could be something Windows-related that I'm missing.  In which case, I thought I'd share my issue with you all.

I'm running Firefox ESR 68.2.0 x64 using Windows 8 x64.  This issue has happened ever since moving to v68.  It happens with no other applications on Windows, nor did it happen on ESR 60.

I proceed to save a file, and I'm going to perform one of two tasks before doing so:
(a) create a new folder for my download
(b) alter the "view" setting to list in the Download File/Save box.

So I click the download link, and the File/Save Box loads.  As soon as I press "New Folder", or try to right-click to bring up "view" settings, Firefox freezes (typically for about two minutes).  Eventually Firefox comes out of it's slumber and I may proceed to make the new folder, and finish my download.  Next time I try the same thing, it freezes again.

If I go to my Event Log in Windows, there is an Event ID 10010 and a DCOM timeout error for {3EEF301F-B596-4C0B-BD92-013BEAFCE793}, which I have since learned is the Desktop Undo Manager.  Now I've tried a new profile, reinstalling Firefox ESR, and turning on or off Hardware Acceleration - no difference.

**** One interesting thing of note ****
After awhile, I found that the problems went away if I tried changing a Hardware Acceleration setting on or off, or by changing profiles.  But as soon as I log off Windows or restart Windows, the problem returns again.

Any help is appreciated.  Let me know if I can provide any more information.

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Just another note to add what I've been considering.... and that is Server 2012 updates.

All seemed fine prior to my installing all of the post-November 2017 updates last July.  Yes everything seemed to run quite well.  But perhaps Firefox has trouble with one of the new updates.  And I DID skip the Spectre/Meltdown month (was it March or Arpiil 2018 - who knows).  So I'm just throwing all that out there.  Maybe an update rollback is in my future.

:(

 

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> So I click the download link, and the File/Save Box loads.

Is the desktop the default directory listed? If so, try changing the default to a non-standard user folder to avoid triggering the Desktop Undo Manager or disturbing networked links.

Recreate the delay while a process viewer that shows cpu usage is visible. Does the Firefox activity go up or down during the delay? (Is FF busy or waiting for the system.)

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@jumper

I read that article before I came here and even followed the instructions on another one from Eight Forums that's very similar.  Thanks for helping out though.

In the meantime, just as a contingency plan, I've been trying out Pale Moon's latest build, and it seems I have no issues browsing the sites that I need to.  So I may just return to that.  I figured that after ESR 68 goes EOL next year, I'd want to switch out to something else.  I pretty much got ESR 68 working just like ESR 60, however I think it might be time to abandon Quantum.

 

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Well, I have migrated to Pale Moon.  I never thought I'd do it again, but Pale Moon 28.7.2 works with all of the sites I visit.  I could never get Firefox fixed, so I've moved my setting into Pale Moon, and uninstalled ESR 68.  Oh well, so sad  :(

 

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  • 5 weeks later...
On 11/5/2019 at 10:40 AM, Jody Thornton said:

I never thought I'd do it again, but Pale Moon 28.7.2 works with all of the sites I visit.

In my case, even Basilisk doesn't stomach everything I throw at it anymore.

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