ruthan Posted February 15, 2019 Share Posted February 15, 2019 Hello, i have multiboot Z370 chipset system, so i have several USB3 controllers - VIA, Intel and Asmedia, because Intel USB3 is not working with WinXP. I found out that for some reason my mouse wheel is not working when its connected to VIA USB3 controller with Win 10, when i connect it to Asmedia controller its working, with Intel too. Im using Microsoft USB3 drivers for all controllers. Mouse is Genius - Navigator 525, in Windows 10 is detected as HID compliant mouse. VIA USB3 hardware ID: PCI\VEN_1106&DEV_3483&SUBSYS_34831106&REV_01 Is there any way how to fix it? Link to comment Share on other sites More sharing options...
bookie32 Posted February 17, 2019 Share Posted February 17, 2019 Just one thing that comes to mind....have you turned of Microsoft updating your hardware drivers? And then removed all usb drivers and reinstalled just your motherboard ones.... Microsoft couldn't fixa a p''''p in a brewery and letting them loose to fix drivers is a no no... bookie32 Link to comment Share on other sites More sharing options...
ruthan Posted February 17, 2019 Author Share Posted February 17, 2019 I tried to update mouse driver, it i have newest MS driver from 2006, i have lastest VIA USB3 microsoft driver - 2018 something, and i installed it because VIA driver had same problem, from my experience, are MS drivers more stable for Windows 10 than drivers from chip vendors. I wonder if someone with VIA USB3 have some problem or not.. Link to comment Share on other sites More sharing options...
Tripredacus Posted February 18, 2019 Share Posted February 18, 2019 Does your mouse itself have any software to install? I remember that some mice may not have wheel or extra button functions working without it, such as the old Intellimouse Explorer, it needed Intellipoint installed on XP or older OS. Link to comment Share on other sites More sharing options...
ruthan Posted February 18, 2019 Author Share Posted February 18, 2019 Not its works fine with other controllers without it, if im not wrong Genius doesnt have Win 10 for this mouse at all. Link to comment Share on other sites More sharing options...
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