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phaolo

Windows Update hangs due to KB4467691

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Hello, I have a problem with Windows Update on an Asus laptop left unused for many months.

The OS is Windows 10 Home, version 1607 (build 14393).

When WU runs, it hangs at 27-28%.
The culprit seems to be the patch KB4467691.

I tried downloading & installing it manually, but it still fails:
"We couldn’t complete the updates, Undoing changes, Don’t turn off your computer"
Event Viewer reports the error code 0x800F0922.

Can anyone help?

Edited by phaolo

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1607 reached end of service on April, so you can upgrade to different version.

 

If your laptop has a Clover Trail processor, you can apply servicing stack update KB4132216 before installing cumulative update KB4467691. Besides, Microsoft released a security update KB4465659 for SSU.

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