phaolo Posted November 22, 2018 Share Posted November 22, 2018 (edited) Hello, I have a problem with Windows Update on an Asus laptop left unused for many months. The OS is Windows 10 Home, version 1607 (build 14393). When WU runs, it hangs at 27-28%. The culprit seems to be the patch KB4467691. I tried downloading & installing it manually, but it still fails:"We couldn’t complete the updates, Undoing changes, Don’t turn off your computer" Event Viewer reports the error code 0x800F0922. Can anyone help? Edited November 22, 2018 by phaolo Link to comment Share on other sites More sharing options...
halohalo Posted November 22, 2018 Share Posted November 22, 2018 1607 reached end of service on April, so you can upgrade to different version. If your laptop has a Clover Trail processor, you can apply servicing stack update KB4132216 before installing cumulative update KB4467691. Besides, Microsoft released a security update KB4465659 for SSU. Link to comment Share on other sites More sharing options...
phaolo Posted November 23, 2018 Author Share Posted November 23, 2018 In the end I used the Media Creation Tool. It worked surprisingly well. Problem solved Link to comment Share on other sites More sharing options...
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