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Arhen

Black screen in Windows 10 after logon

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Hi,

I encountered a problem in Windows 10, probably after update. I have 5 new Dell Optiplex computers. On some of them (2) after login nothing appears on screen, screen is completly black, but system isn't frozen. I can run for eg. cmd or task manager. On one comupter problem exist only on user account on other on admin and user account, rest of comupter works fine. All computer have same hardware and software and are on the same net. Can you help me and maybe know what may cause problem?

Regards

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It is not a problem unique to Windows 10, I've seen it happen in other Windows versions. As OP states, it works on one profile but not another. So we are looking at a corrupted user profile, and the easy answer is to create and use a new profile.

Basically the issue would seem to be that Explorer is not launching. You can confirm this by logging into the bad profile, then open Task Manager, and then run the new task explorer.exe.

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