i430VX Posted June 26, 2018 Share Posted June 26, 2018 (edited) Hey guys. My ThinkPad is having a bizarre issue where if you open a new Windows explorer window (or open a new tab in Internet Explorer) it sits there for about 30 seconds, all the while doing nothing. No disk/CPU activity related to explorer or IE. Like it's waiting for something to happen before it launches, Once it opens explorer and IE behave normally. If I select "Work Offline" from the file menu in IE, the problem goes away in both explorer and IE, until I uncheck work offline. Any Ideas? Also this computer is unable to resolve computer names (example: \\computer) to local IPs, if that's related. the IP address must be used instead to connect to local computers. Edited June 26, 2018 by i430VX Link to comment Share on other sites More sharing options...
jaclaz Posted June 27, 2018 Share Posted June 27, 2018 18 hours ago, i430VX said: Hey guys. My ThinkPad is having a bizarre issue where if you open a new Windows explorer window (or open a new tab in Internet Explorer) it sits there for about 30 seconds, all the while doing nothing. No disk/CPU activity related to explorer or IE. Like it's waiting for something to happen before it launches, Once it opens explorer and IE behave normally. If I select "Work Offline" from the file menu in IE, the problem goes away in both explorer and IE, until I uncheck work offline. Any Ideas? Also this computer is unable to resolve computer names (example: \\computer) to local IPs, if that's related. the IP address must be used instead to connect to local computers. Well it seems clearly an issue related to network. That could be either a "wrong" setting in something related to network, like NIC driver, its settings and/or network protocols (and/or file/resource sharing) on the actual system or *something* on the network itself. These can be tough to troubleshoot, becase the same symptoms may be caused by different issues (including some external to the actual machine). If you physically disconnect the LAN, what happens? (provided that it is a cabled LAN, if it's a Wi-Fi try disabling the interface) Then you should go through the whole set of checking *anything* related to network, IP assignments, gateways, DNS, TCP/IP and MS network client, etc., etc. jaclaz Link to comment Share on other sites More sharing options...
i430VX Posted June 27, 2018 Author Share Posted June 27, 2018 Quote If you physically disconnect the LAN, what happens? (provided that it is a cabled LAN, if it's a Wi-Fi try disabling the interface) It still happens. Quote Then you should go through the whole set of checking *anything* related to network, IP assignments, gateways, DNS, TCP/IP and MS network client, etc., etc. I will look through it all Link to comment Share on other sites More sharing options...
Tripredacus Posted June 27, 2018 Share Posted June 27, 2018 Since it seems you can easily replicate the slowness issue, you should use Process Monitor to see what is actually happening at the time. For the computer name issue, I believe you should have NetBIOS over TCP/IP enabled on both/all of the computers in order for workgroup name resolution to work. Otherwise, you can set hostnames and their IP addresses in the HOSTS file manually. Link to comment Share on other sites More sharing options...
i430VX Posted June 27, 2018 Author Share Posted June 27, 2018 Well I added a netBIOS protocol and it seems to work on my work network. have never tested here before. I'll double check when I get home. Link to comment Share on other sites More sharing options...
jaclaz Posted June 28, 2018 Share Posted June 28, 2018 22 hours ago, i430VX said: It still happens. Good, so it is something "internal" to the machine and the network is likely OK. Now try disabling the NIC. In theory a machine with a disabled NIC is an isolated machine, so if the slowness is network related it should go away. jaclaz Link to comment Share on other sites More sharing options...
Mcinwwl Posted June 28, 2018 Share Posted June 28, 2018 @i430VX Don't you have any sort of internet security software installed? I had similar symptoms while testing Online Armor some years ago. Anyway, this software is complex and can leave its remains that can cause trouble long after uninstalling. Link to comment Share on other sites More sharing options...
i430VX Posted June 28, 2018 Author Share Posted June 28, 2018 (edited) 2 hours ago, Mcinwwl said: @i430VX Don't you have any sort of internet security software installed? I had similar symptoms while testing Online Armor some years ago. Anyway, this software is complex and can leave its remains that can cause trouble long after uninstalling. Clamwin, which only does things when I tell it to, and Windows firewall, which doesn't make a difference in the delay if its on or off. @jaclaz do you mean disabling it in device manager? because disabling them in the network connections does not fix the problem Edited June 28, 2018 by i430VX Link to comment Share on other sites More sharing options...
jaclaz Posted June 28, 2018 Share Posted June 28, 2018 10 minutes ago, i430VX said: @jaclaz do you mean disabling it in device manager? because disabling them in the network connections does not fix the problem Yep, I meant in device manager. jaclaz Link to comment Share on other sites More sharing options...
i430VX Posted June 29, 2018 Author Share Posted June 29, 2018 Somehow, when I was just about to start disabling the NICs, the issue resolved itself. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now