Prob's with Office XP on Win 8.1

[keithy397]

Hi,

 

I can't run the Help Assistant in Office XP on my Laptop with Win 8.1.

 

When I try to run it, it states - The Office Assistant requires Microsoft Agent 2.0 or later.  The product is available on the Office System Pack.

 

I've looked through Microsoft Support but get lost in the different filters!

 

I miss my little cat, Help!! ;-)

[jaclaz]

See here:

https://support.microsoft.com/en-us/kb/301990

In theory you can solve the issue by downloading and installing the msagent.exe but really cannot say if it may apply on Windows 8.1.

Since the *same* issue happened for Windows 7 and there is instead a specific "hotfix" for it:

https://support.microsoft.com/en-us/kb/969168

Maybe (just maybe) this latter will work/run on Windows 8.1, but YMMGV.

jaclaz

[keithy397]

Sadly, neither of the above work with Win 8.1

[jaclaz]

There is a "modified package", see here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/how-to-install-microsoft-agent-in-windows-8-x64/97737a87-510d-4043-9048-b2cc562a872f?page=1

 

And, possibly better, an Open Source replacement that is reported (see above) to work on 8.1:

http://doubleagent.sourceforge.net/

 

But seemingly there is no trace of "Links" (the cat).

 

Most probably it is possible to use it if you get a copy of the .exe or of the .acs file, but you'll have to find yourself if it works, instructions are here:

http://bellcraft.com/mash/chars.aspx#InstallingCharacters

 

jaclaz

.