SmurgBurglar Posted October 11, 2014 Share Posted October 11, 2014 i keep getting the blue screen i know i need someone to look at my dump so here it is. https://onedrive.live.com/redir?resid=CC9E28267D535C6D%212339 Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted October 12, 2014 Share Posted October 12, 2014 Update or remove Norton:DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)An attempt was made to access a pageable (or completely invalid) address at aninterrupt request level (IRQL) that is too high. This is usuallycaused by drivers using improper addresses.If kernel debugger is available get stack backtrace.Arguments:Arg1: 0000000000000008, memory referencedArg2: 0000000000000002, IRQLArg3: 0000000000000000, value 0 = read operation, 1 = write operationArg4: fffff800fc552be9, address which referenced memoryDebugging Details:------------------CURRENT_IRQL: 2DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTPROCESS_NAME: firefox.exeTRAP_FRAME: ffffd000e0ae4fc0 -- (.trap 0xffffd000e0ae4fc0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=ffffe001c086c8e0rdx=ffffe001c050e320 rsi=0000000000000000 rdi=0000000000000000rip=fffff800fc552be9 rsp=ffffd000e0ae5150 rbp=ffffd000e0ae5300 r8=ffffd000e0ae51e0 r9=ffffd000e0ae55d0 r10=00000000000001abr11=ffffd000e0ae5248 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei ng nz na po ncNETIO!CalloutStreamDataInit+0x25:fffff800`fc552be9 488b5808 mov rbx,qword ptr [rax+8] ds:00000000`00000008=????????????????Resetting default scopeSTACK_TEXT: 00 nt!KeBugCheckEx01 nt!KiBugCheckDispatch02 nt!KiPageFault03 NETIO!CalloutStreamDataInit04 NETIO!StreamInvokeCalloutAndNormalizeAction05 NETIO!StreamProcessCallout06 NETIO!ProcessCallout07 NETIO!ArbitrateAndEnforce08 NETIO!KfdClassify09 NETIO!StreamClassify0a NETIO!StreamCommonInspect0b NETIO!WfpStreamInspectSend0c tcpip!TcpEnqueueTcbSend0d tcpip!TcpTlConnectionSendCalloutRoutine0e nt!KeExpandKernelStackAndCalloutInternal0f tcpip!TcpTlConnectionSend10 afd!AfdFastConnectionSend11 afd!AfdFastIoDeviceControl12 nt!IopXxxControlFile13 nt!NtDeviceIoControlFile14 nt!KiSystemServiceCopyEnd15 0x0 rsp : 0xffffd000e0ae4e78 : 0xfffff801e81d87e9 : nt!KiBugCheckDispatch+0x690xffffd000e0ae4e78 : 0xfffff801e81d87e9 : nt!KiBugCheckDispatch+0x690xffffd000e0ae4ea0 : 0xfffff800fc552be9 : NETIO!CalloutStreamDataInit+0x250xffffd000e0ae4fb8 : 0xfffff801e81d703a : nt!KiPageFault+0x23a0xffffd000e0ae4fc0 : 0x0000000000000000 : Trap @ ffffd000e0ae4fc00xffffd000e0ae5020 : 0xffffd000e0ae5248 : 0xfffff800fc53a720 : NETIO!StreamProcessCallout+0x710Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141010.001\IDSvia64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for IDSvia64.sys*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sysit doesn't like your xxx search term Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted October 15, 2014 Share Posted October 15, 2014 were you able to fix it? Link to comment Share on other sites More sharing options...
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