psymn Posted January 5, 2014 Share Posted January 5, 2014 (edited) I need help with this BSOD minidump from my windows 8.1 desktop. When teh system crashed, I think there was a message on the screen about a USB failure, but I don't remember the specifics. Can anyone advise me how to fix this issue? If it is caused by USB, is the crash due to a USB device or a USB controller/driver/software?The minidump information is below and my system is as follows:Homemade DesktopWindows 8.1ASUS X79-deluxe MBIntel core i7 4790K16GB ram (Team Extreem Quad channel DDR3 2400mhz)Nvidia GTX 770ThanksMicrosoft ® Windows Debugger Version 6.3.9600.16384 AMD64Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\010514-15234-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary **************Response Time (ms) LocationDeferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbolsSymbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbolsExecutable search path is: Windows 8 Kernel Version 9600 MP (12 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSBuilt by: 9600.16452.amd64fre.winblue_gdr.131030-1505Machine Name:Kernel base = 0xfffff802`03c8c000 PsLoadedModuleList = 0xfffff802`03f50990Debug session time: Sun Jan 5 14:48:13.199 2014 (UTC - 5:00)System Uptime: 0 days 17:25:59.872Loading Kernel Symbols.. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.Run !sym noisy before .reload to track down problems loading symbols. ...................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list....................******************************************************************************** ** Bugcheck Analysis ** ******************************************************************************** Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, ffffe0001001c640, fffff80205913840, ffffe0000a22f010} Probably caused by : USBSTOR.SYS Followup: MachineOwner--------- 0: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ******************************************************************************** DRIVER_POWER_STATE_FAILURE (9f)A driver has failed to complete a power IRP within a specific time.Arguments:Arg1: 0000000000000003, A device object has been blocking an Irp for too long a timeArg2: ffffe0001001c640, Physical Device Object of the stackArg3: fffff80205913840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stackArg4: ffffe0000a22f010, The blocked IRP Debugging Details:------------------ DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: USBSTOR.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 5215f827 MODULE_NAME: USBSTOR FAULTING_MODULE: fffff80005634000 USBSTOR CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre DPC_STACK_BASE: FFFFF8020591AFB0 STACK_TEXT: fffff802`05913808 fffff802`03e831a6 : 00000000`0000009f 00000000`00000003 ffffe000`1001c640 fffff802`05913840 : nt!KeBugCheckExfffff802`05913810 fffff802`03e830c6 : ffffe000`10783bd0 00000000`00000008 fffff802`059138f8 fffff802`03ce8a04 : nt!PopIrpWatchdogBugcheck+0xdefffff802`05913870 fffff802`03d39f64 : ffffe000`10783c08 fffff802`05913939 ffffe000`10783c48 00000000`00000000 : nt!PopIrpWatchdog+0x32fffff802`059138c0 fffff802`03d3a478 : 00000000`00000001 ffffe000`07abe328 fffff802`03f7a180 fffff802`03f7d2e0 : nt!KiProcessExpiredTimerList+0x1d8fffff802`059139a0 fffff802`03d96478 : fffff802`03f7a180 00000000`00da7a64 fffff802`002487f3 00000000`0024880b : nt!KiExpireTimerTable+0x218fffff802`05913a40 fffff802`03ce6abc : ffffe000`00000000 00001f80`00000001 00000092`1fceca41 00000000`00000002 : nt!KiTimerExpiration+0x148fffff802`05913af0 fffff802`03ddd7ea : fffff802`03f7a180 fffff802`03f7a180 00000000`001a3fe0 fffff802`03fd2a80 : nt!KiRetireDpcList+0x19cfffff802`05913c60 00000000`00000000 : fffff802`05914000 fffff802`0590e000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner IMAGE_VERSION: 6.3.9600.16384 FAILURE_BUCKET_ID: 0x9F_3_disk_IMAGE_USBSTOR.SYS BUCKET_ID: 0x9F_3_disk_IMAGE_USBSTOR.SYS ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_3_disk_image_usbstor.sys FAILURE_ID_HASH: {2a1b1805-fa25-100a-378d-17c96d91e5f2} Followup: MachineOwner--------- 0: kd> lmvm USBSTORstart end module namefffff800`05634000 fffff800`0565a000 USBSTOR (pdb symbols) c:\symbols\usbstor.pdb\D52634D8FE8E497190EA3C76D99A0FC42\usbstor.pdb Loaded symbol image file: USBSTOR.SYS Mapped memory image file: c:\symbols\USBSTOR.SYS\5215F82726000\USBSTOR.SYS Image path: USBSTOR.SYS Image name: USBSTOR.SYS Timestamp: Thu Aug 22 07:38:15 2013 (5215F827) CheckSum: 00030D00 ImageSize: 00026000 File version: 6.3.9600.16384 Product version: 6.3.9600.16384 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 2.0 Dll File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: usbstor.sys OriginalFilename: usbstor.sys ProductVersion: 6.3.9600.16384 FileVersion: 6.3.9600.16384 (winblue_rtm.130821-1623) FileDescription: USB Mass Storage Class Driver LegalCopyright: © Microsoft Corporation. All rights reserved. Edited January 6, 2014 by Yzöwl pasted data moved into quote box Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted January 6, 2014 Share Posted January 6, 2014 I need the dmp file Link to comment Share on other sites More sharing options...
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