walkerpbus Posted November 12, 2012 Share Posted November 12, 2012 Folks,I'm having a terrible problem geting Windows 7 to update. So far, I've tried the trouble-shooting items provided by the Control panel, plus 2 MS "Fixit" modules! Can anyone help me solve that problem? Link to comment Share on other sites More sharing options...
Tripredacus Posted November 13, 2012 Share Posted November 13, 2012 Are you getting an error? Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 13, 2012 Share Posted November 13, 2012 to see the cause of Windows 7 update failures, we must look for error messages in the following log files:Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your Dropbox/SkyDrive and post a link here. Link to comment Share on other sites More sharing options...
walkerpbus Posted November 14, 2012 Author Share Posted November 14, 2012 Sir, mysteriously it started working. All I can think of as a cause was 1 of the troubleshooters or "Fixit' modules worked & it took a reboot (none of the MS modules told me!) Being a newbie, how do I close this? Praise the Lord! Link to comment Share on other sites More sharing options...
Tripredacus Posted November 15, 2012 Share Posted November 15, 2012 Being a newbie, how do I close this?No need, we do not close solved topics here. Link to comment Share on other sites More sharing options...
walkerpbus Posted November 15, 2012 Author Share Posted November 15, 2012 Tried Your fix, sir or ma'am: received "Subscription auto pruning is switched off at present ". Does that mean success or failure? Do I have to do it again? I hope not. if not, please don't reply. Link to comment Share on other sites More sharing options...
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