Jump to content
Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble
Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble

MSFN is made available via donations, subscriptions and advertising revenue. The use of ad-blocking software hurts the site. Please disable ad-blocking software or set an exception for MSFN. Alternatively, register and become a site sponsor/subscriber and ads will be disabled automatically. 


Sign in to follow this  
wajed

Microsoft Wireless Keyboard and Mouse not working

Recommended Posts

The set is "Microsoft Wireless Comfort 5000"

I have Windows 7 Ultimate x64

What did I try until now?

- Software Reinstallation:

I uninstalled the IntelliPoint and IntelliType software. I have downloaded and reinstalled.

-Connect to Other Computer:

I tried to connect the wireless receiver to another PC. It didn't work. Same thing, it didn't get recognized.

Can you help me, please?

Share this post


Link to post
Share on other sites

Did you follow the instructions ? For most USB devices that have additional drivers (not included in the OS), those have to be installed before the device is plugged in.

Share this post


Link to post
Share on other sites

In addition, (safe bet) in BIOS set "Enable Legacy USB"; also (at least on my Logitech) you have to Sync the Mouse/Keyboard with the Receiver (buttons - read the documentation). Being Wireless should be irrelevant (just hardware) - your problem is more of the USB-side (or the Sync issue). Strangely, plugging in BOTH USB and PS/2 (PLUS USB Legacy) sometimes allows Windows to pick them up - shut down remove PS/2 then turn back on. (Depends on the MoBo's BIOS)

edit - the receiver by itself won't be "found" - the KeyBoard/Mouse has to be "on" and "synced" for them to be recognized.

Edited by submix8c

Share this post


Link to post
Share on other sites

It already has worked before on my laptop (where the problem began.) I then tested on my mom's PC, and I got the same problem "Not Recognized".

I will restart now and see the BIOS. Hope it works!

Share this post


Link to post
Share on other sites

Really stoopid question... are the batteries dead (they usually use two AA batteries you know)?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...