Fax service manager missing

[luke77]

I use XP Home Edition.

I am having problems receiving faxxes.

Is the Sp3 version supposed to have Fax Service Manager?

I don't have it.

Thanks.

[Guest]

Did you install fax services via Add/Remove Windows Components?

Edited February 13, 2011 by -X-

[luke77]

Yes I did.

Andy

[Guest]

OK, well I was just guessing that you hadn't installed the fax components.

A Google search on fax service manager show that it is part of Windows Server 2008 R2, not XP.

[luke77]

There is some incorrect information that says it is in XP.

I don't recall the site.

I could not receive a fax.

My modem was trying to connect, but timed out.

The Event Viewer had a generic error code.

Maybe the phone lines weren't good on that particular day.

I have sucessfully received faxes before.

Andy

[luke77]

There is some incorrect information that says it is in XP.

I don't recall the site.

I could not receive a fax.

My modem was trying to connect, but timed out.

The Event Viewer had a generic error code.

Maybe the phone lines weren't good on that particular day.

I have sucessfully received faxes before.

Andy

[luke77]

This error starting showing up after install SP3 for my XP Home

Edition.

Can someone help me get my fax going again ?

Reinstall Fax service using Repair mode. Win32 error code: 13. This

error code indicates the cause of the error.

[luke77]

Dear Microsoft and Bill Gates,

Why did your company break my fax modems with Service Pack 3 ?

Have I gone onto your property and broken some of your "stuff" ?

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Since the post, I went back and did a System Restore to before SP3 was

applied and my fax service works again. So apparently there is a

problem with SP3 and a working SP2 Windows Fax Service IMHO.

Another issue that occured during my troubles was; after opening the

Fax Console (and not getting any services, not being able to see any

previously sent faxes, etc., the system kept telling me that a Windows

Shared Fax Printer Driver needed to be installed - of course there

isn't a driver to install because it is already installed... nor do I

have a disk to install the "driver" from, there is no "Microsoft"

subheading to select a set of drivers from here nor can I find one on

the MS Windows Update or Technet site. When I was finally able to get

the Fax driver Properties window open, it said I was running the SP3

version.

If I have more time to waste (sarcasm), I will reinstall SP3 to get

more detail than provided here, but for now, I can say that on my

system SP3 broke my Fax Service.

[Tripredacus]

I merged your topics, since they are all related. Please refrain from creating additional topics about this particular problem.

[submix8c]

Might I suggest trying (if you haven't already) installing the Full SP3 (not the Windows Update one)? Go to MS, find it, download it (size=272mb), run it. There's a number of files related to Fax (including one named "faxpatch.exe") in it - maybe this is the problem?