tomjonesrocks Posted July 6, 2009 Share Posted July 6, 2009 Anyone have any suggestions on how to troubleshoot a frustrating network issue I'm having?I have a setup with a desktop that goes straight into a router (then out to a DSL modem) via ethernet cable -- and a laptop that connects to the router wirelessly.Both computers have working internet, and both computers are running Vista Home Premium. Everything seems to be working from the laptop to the desktop--I can browse files on the desktop and "see" the desktop's icon/machine name in the network panel from the laptop.From the desktop all I can see of the laptop is is a instance of a media player device--and even that comes and goes. I can't see the laptop's hard drives or shared folders nor a printer I want to connect to.From the desktop, I can ping the laptop and get a response back which my router company's (Zyxel) technical support says means the router is working fine.On both machines, I have network discovery, file sharing, public folder sharing, printer sharing, and media sharing "On". Both machines are in the same workgroup. What might I be missing?Suggestions appreciated, thanks... Link to comment Share on other sites More sharing options...
AO3 Posted July 6, 2009 Share Posted July 6, 2009 What A/V and firewall software are on the computers? Some software will block what you are trying to do. Link to comment Share on other sites More sharing options...
Kotuku Posted July 6, 2009 Share Posted July 6, 2009 Until you get things going, try turning off the Media sharing and the printer sharing. Make sure there is no Password required. Reboot both computers, one at a time.You should be able to see the Public Folder of the other computer from the other computer.If not, your firewalls are interfering and/or your AV product, particularly if you have a suite. Try turning off the firewall, first on one computer and then the other.This is a pretty good write uphttp://technet.microsoft.com/en-us/library/bb727037.aspx Link to comment Share on other sites More sharing options...
tomjonesrocks Posted July 6, 2009 Author Share Posted July 6, 2009 (edited) What A/V and firewall software are on the computers? Some software will block what you are trying to do.Thanks for the reply.I'm using Avira AntiVir Personal (Free) and the Windows Firewall is enabled. On top of that I have Malwarebytes Anti-Malware enabled as well as Windows Defender for Spyware. Will try the above and report back... Edited July 6, 2009 by tomjonesrocks Link to comment Share on other sites More sharing options...
tomjonesrocks Posted July 6, 2009 Author Share Posted July 6, 2009 (edited) Until you get things going, try turning off the Media sharing and the printer sharing. Make sure there is no Password required. Reboot both computers, one at a time.You should be able to see the Public Folder of the other computer from the other computer.If not, your firewalls are interfering and/or your AV product, particularly if you have a suite. Try turning off the firewall, first on one computer and then the other.This is a pretty good write uphttp://technet.microsoft.com/en-us/library/bb727037.aspxOK--if I turn the Windows firewall off I can immediately see the laptop from the desktop--no restarting needed. Is there some way to add an exception so it won't block this? It seems like you couldn't reasonably run the computer with the firewall down all the time.Also, if it matters, I've realized I'm running Service Pack 2 on the Desktop and Service Pack 1 on the laptop.Thanks! Edited July 6, 2009 by tomjonesrocks Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now