JedMeister Posted June 10, 2009 Share Posted June 10, 2009 (edited) Hi all,I've got a really strange problem that's got me completely stumped at the moment.A laptop was bought to me today with complaint that embedded flash video wouldn't play. Apparently it was fine 2 days ago but all of a sudden it stopped working. According to the owner nothing has been installed or uninstalled other than AV updates.Here are the symptoms and what I've tried:Only some sites: YouTube works fine but watchxonline.com and wtso.net won't work. Both pages load fine (no errors noted) but with just a blank white square where the player should be. Browser independent: It occurs both in IE7 & Firefox 3.0.10Checked on another PC: I checked both sites on another PC (incidentally on the same network at the time). Both sites worked fine (running Win XP).Restored to a point prior to the problem: I did a System Restore to a point just before the problem started and then to be sure a point 2 days before that.Cleaned up cookies, temp files, etc: I have run both Ccleaner and used the 'clean-up' tools from Revo Uninstaller.Specifically cleaned Flash cookies I installed the Objection Addon for Firefox and deleted all Flash cookies (I believe that the cookies are browser independent and this should remove them from both browsers). I also ran the flash cookie global settings on the Adobe website for good measure.Run system scans: I ran an AV (free version of PC Tools AV) scan and a Spybot scan. Spybot came back clean, PC Tools claimed a video firefox addon was spyware (so I uninstalled it).Disabled AV: In case it was the AV interfering with the videos I tried disabling it. In the end I even tried uninstalling it.Reinstalled Flash 10Reset winsock and flushed DNS: A last ditch effort to no avail![edit] It works now. I forgot that I had not restarted Firefox after cleaning the cookies using the Global Settings Manager on the Adobe website. I guess I just didn't think that'd do it. But it did. Videos play fine now! Edited June 10, 2009 by JedMeister Link to comment Share on other sites More sharing options...
Kotuku Posted June 10, 2009 Share Posted June 10, 2009 What about the MoBo drivers? I am assuming the Laptop doesn't have a dedicated Video card?Just spotted your edit, so you have it solved! Link to comment Share on other sites More sharing options...
JedMeister Posted June 11, 2009 Author Share Posted June 11, 2009 Thanks for your reply Kotuku. Yes I got it fixed. I would've deleted the thread but I couldn't see how. Besides, perhaps it may help someone else out should they have the same or similar problem. B) Link to comment Share on other sites More sharing options...
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