whterbtobj Posted January 22, 2009 Share Posted January 22, 2009 Whenever I start an action that should prompt the UAC window into popping up and asking me permission I enter in my admin credentials then the system locks up with the whole desktop grayed out untill I press Ctrl+Alt+Del. Does anyone know a solution to this problem?This happens only on a user account. If you're a member of the admin group. The system is set to only prompt and not prompt for credentials. If I set it to prompt for credential then the system will freeze and I cannot do any admin stuff. Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted January 23, 2009 Share Posted January 23, 2009 please tell us more about your specs (CPU, RAM, graphics card) Link to comment Share on other sites More sharing options...
whterbtobj Posted January 23, 2009 Author Share Posted January 23, 2009 Its a HP Compaq 6710b NotebookIntel Core 2 Duo T7300 2 GHz 4MB L2 Cache, 800 MHz FSBIntel 965PM1024 MB, DDR2 PC5300 667Mhz SDRAM, 1x 1024MB, max. 4096MBINTEL GMA X3100 - 0 MB Clockrate Chip/VRAM: 200/200MHz15.4 Zoll 16:10, 1280x800 pixel, WXGA TFT Display, glossy: no120GB 5400rpm Seagate Momentus ST9120822ASIntel 3945ABG Wireless LAN, 10/100/1000 Gigabit LAN, 56K Modem, Bluetooth 2.0 Vista Business SP1 Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted January 23, 2009 Share Posted January 23, 2009 please try to update your graphics card driver. Link to comment Share on other sites More sharing options...
cluberti Posted January 23, 2009 Share Posted January 23, 2009 It is a video card driver issue, and if a newer driver does not resolve the issue there is an option. It is less secure, but you *can* disable the secure desktop prompt - again, I would *not* recommend this for security reasons, but, if you can't use UAC otherwise it is better than disabling it by far. Link to comment Share on other sites More sharing options...
whterbtobj Posted January 23, 2009 Author Share Posted January 23, 2009 make sense, I'll give it a shot and get back to you guys, thanks. Link to comment Share on other sites More sharing options...
whterbtobj Posted January 24, 2009 Author Share Posted January 24, 2009 no updating video driver did not work. I also updated the bios as well but that didn't work either. Link to comment Share on other sites More sharing options...
whterbtobj Posted January 24, 2009 Author Share Posted January 24, 2009 For some reason it started working now. the only changed I made after the video and bios update was uninstall HP's embedded security. Link to comment Share on other sites More sharing options...
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