Jump to content

The Solution for Seagate 7200.11 HDDs


Recommended Posts

You did not do anything terribly wrong (except not backing up before you did the Firmware update :no: ) That is normally not a problem, but as can be seen here, sometimes the unexpected happens. The trying to undo the updates afterwards also didn't help. I think the only one that might be able to get you out of this mess is jaclaz. Since this is not totally part of this thread, start a new thread, explaining everything again, and let's hope he can work his magic and help you out of this mess. ;)

Yes your are right - be asured I've already regret the update ;)

God to hear that at least you see some hope...

So I will try as you suggested, hope to see you soon in a new thread *g*

Link to comment
Share on other sites


OK this is driving me nuts...

I have a USB to 3.3v TTL serial adapter hooked up to the debug port on the drive

hitting Ctl-z drings up the F3 T> prompt

BUT, NO OTHER COMMANDS RESPOND

/2 does not bring up the F3 2> prompt

it just sits there!

hitting Ctl-z again shows another F3 T>, but i cant get it to access level 2!!!!

The drive is an Seagate Barracuda 7200.11 ST31000340AS SD15, and should work with these instructions to fix it... but i must be missing something....

And yes i did try searching before posting... hard to search for however with the forums search restrictions, so i manually scanned 170 pages before posing....

Can anyone tell me what i'm doing wrong or missing?

Link to comment
Share on other sites

OK this is driving me nuts...

I have a USB to 3.3v TTL serial adapter hooked up to the debug port on the drive

hitting Ctl-z drings up the F3 T> prompt

BUT, NO OTHER COMMANDS RESPOND

/2 does not bring up the F3 2> prompt

it just sits there!

hitting Ctl-z again shows another F3 T>, but i cant get it to access level 2!!!!

The drive is an Seagate Barracuda 7200.11 ST31000340AS SD15, and should work with these instructions to fix it... but i must be missing something....

That is strange :blink:

Did you set up your HyperTerminal correctly? Did you do a loopback test?

Link to comment
Share on other sites

OK this is driving me nuts...

I have a USB to 3.3v TTL serial adapter hooked up to the debug port on the drive

hitting Ctl-z drings up the F3 T> prompt

BUT, NO OTHER COMMANDS RESPOND

/2 does not bring up the F3 2> prompt

it just sits there!

hitting Ctl-z again shows another F3 T>, but i cant get it to access level 2!!!!

The drive is an Seagate Barracuda 7200.11 ST31000340AS SD15, and should work with these instructions to fix it... but i must be missing something....

That is strange :blink:

Did you set up your HyperTerminal correctly? Did you do a loopback test?

Yes i did a loopback test when i recieved the adapter in the mail...

Both Tx and Rx must working and connected right, or Ctl-z wouldn't bring up the f3 T> prompt

Link to comment
Share on other sites

Yes i did a loopback test when i recieved the adapter in the mail...

Both Tx and Rx must working and connected right, or Ctl-z wouldn't bring up the f3 T> prompt

Try some other commands.

There is a (partial) list of commands here:

http://files.hddguru.com/download/Datasheets/Seagate/Seagate%20Diagnostic%20RS-232%20Port/

Are you doing this with:

  1. all contacts connected
  2. head contacs insulated
  3. motor contacts insulated

(please choose one)

jaclaz

Link to comment
Share on other sites

Yes i did a loopback test when i recieved the adapter in the mail...

Both Tx and Rx must working and connected right, or Ctl-z wouldn't bring up the f3 T> prompt

Try some other commands.

There is a (partial) list of commands here:

http://files.hddguru.com/download/Datasheets/Seagate/Seagate%20Diagnostic%20RS-232%20Port/

Are you doing this with:

  1. all contacts connected
  2. head contacs insulated
  3. motor contacts insulated

(please choose one)

jaclaz

Head contants insulated with a piece of folded over notebook paper.

I found that if i did ctl-z and then /2 with 1 second of drive power on i get the F3 2> prompt

However if i issued the Z command immediately then, it gave the error LED:000000CE FAddr:00280569

If however i waited a short duration before issuing Z, it stopped responding at all not even echoing Z

Link to comment
Share on other sites

Yes i did a loopback test when i recieved the adapter in the mail...

Both Tx and Rx must working and connected right, or Ctl-z wouldn't bring up the f3 T> prompt

Try some other commands.

There is a (partial) list of commands here:

http://files.hddguru.com/download/Datasheets/Seagate/Seagate%20Diagnostic%20RS-232%20Port/

Are you doing this with:

  1. all contacts connected
  2. head contacs insulated
  3. motor contacts insulated

(please choose one)

jaclaz

Head contants insulated with a piece of folded over notebook paper.

I found that if i did ctl-z and then /2 with 1 second of drive power on i get the F3 2> prompt

However if i issued the Z command immediately then, it gave the error LED:000000CE FAddr:00280569

If however i waited a short duration before issuing Z, it stopped responding at all not even echoing Z

____

EDIT

‒‒‒‒

Tried it with the board completely removed from the drive until after Z, and it worked fine to that point.

reattached board carefully and securely, as expected the drive was not spinning

issued U to spin up the drive, and it started spinning, but seems to never finish the spinup, and accepted no more commands

Edited by Corscaria
Link to comment
Share on other sites

Try starting again from scratch with the MOTOR contacts insulated, i.e. try following to the letter the tutorial here:

http://www.mapleleafmountain.com/seagatebrick.html

AFAIK it has never been found why on some drives one needs to insulate the head and on others the motor. :unsure:

jaclaz

Got as far as the spindown again, Drive Spin Up did not complete...

______

EDIT

Oh, and a torx wrench wasn't needed. My smallest allen wrench (0.05") worked just fine. It fits in the screws snuggly, and doesn't even damage either the screw or the wrench.

Edited by Corscaria
Link to comment
Share on other sites

First of all, sorry for my bad english.

I have repaired my 7200.11 with a DKU-5 cable. I put a small paper on head contacts. Only one problem: CD driver's cable was empty. So I use a generic driver called Prolific. It works fine!!!

DKU-5 comes with 3 cables: blue (GND), green (Rx) and white (Tx).

The bricked drive was part of a Raid-0. After the reparation, I made the firmware's actualization (from SD15 to SD1A). After that, I mount Raid-0 again to save all datas on both drives.

Happy New Year,

PAPELETAS.

Link to comment
Share on other sites

will this work on a seagate momentus 7200.1 drive??

NO.

READ :realmad: the read-me-first:

The non-targets:

  • ANY other problem regarding this specific hard disk model (Seagate 7200.11)
  • ANY problem regarding ANY hard disk BUT this specific one (Seagate 7200.11)
  • ANYTHING NOT listed as "target"

jaclaz

Link to comment
Share on other sites

Hello world :) So I have a 7200.11 - ST3500320AS that of course dropped dead 2 days ago taking a huge amount of data including some wedding photos I do not have any other way of getting someplace else. So nothing new here, apparently 85% of the .11 Barracudas have gone MIA. My drive is still under warranty but I need to get my files back before I can ask for a change.

However I am not sure I am in the situation most people are in. Let me explain how it all went down and you guys can figure out if I should try and use the method in my case: As I said, it started 2 days ago, the PC was running for some hours all by itself. When I got to the PC, I tried opening up a folder and took about 10 seconds to do it so I figured out something is fishy. This HDD unit was the main one, had 3 partitions : a 85GB one which contained the OS and software, and 2 more for data of about 200GB each - Firmware was of course SD15. So ... the HDD was working, but very slowly so I figured, first thing to do is try a reboot. After reboot, windows ( 7 x64 ) failed to start giving me an error. I realized the HDD is going down so I decided that I should try and recover the data on the 2 big partitions if possible. Having no OS to do it with, I used a Win 7 Live CD just so I could have a file explorer. Installed fine and quick, managed to get some of the data from it on another HDD. Everything was showing nice and smooth. I had to leave home so I turned the PC off and decided to save the remaining data the next day. The following day, the Live CD Windows was having a hard time opening up My Computer, of course this only happened when the HDD was connected. If disconnected, it worked fine with my other HDD. I had an old 20GB HDD laying around the house so I decided to install a Windows on it quickly just to have a full working OS to try and recover my data. I kept my ruined HDD disconnected while installing OS so I wouldn't have any surprises. XP installed fine, had just the main chipset drivers and I decided to give it a go. When connecting the ruined HDD, the OS wouldn't boot, either was getting stuck at Win Logo or just on the blank screen after that. I thought maybe XP has some problems booting up with this "problematic HDD connected" so I installed Win 7 on the same 20GB HDD. Again same story: having the HDD connected, windows froze and would not start. Disconnecting it, made everything work fine. Mind you, this whole time the HDD was DETECTED on BIOS with the real storage amount ( 500GB ). Got the drive into an external USB case so I could have the OS start with it somehow. Via USB, the HDD didn't freeze up my OS ( nor it could've anyway ) but my partitions appear as RAW ( Windows keeps telling me I need to format them ). Being able to see the drive in BIOS I figured that the best thing is to try and update the firmware, giving the problems I was reading online on the laptop with the SD15. Got the firmware file, executed, asked me to reboot, and so I turned off the PC so I could connect the HDD again via SATA so it can be upgraded. Which I did, firmware upgrade went ok so now Im off the SD15 and on the new one ( can't remember the name exactly). However the firmware upgrade didnt help my OS to boot with the HDD connected so the only way I can actually have some access to it is via USB as an external drive. So far this seems like an easy fix but it's not. I can actually see my RAW partitions on My Computer ( of course I can't access any of them ). Also Computer Management sees them as they were ( 85 / 200 / 200 GB ) but no Data Recovery Software is able to read anything from it. Some operations took 30 hrs and still NOTHING. Sometimes, the BIOS would not read the HDD so I had to restart PC, unplug/plug the SATA cable and try again to work. I have many cables I kept trying and nothing changed so it's not a cable issue. I tried searching for LOST PARTITIONS, nothing came up. Also, what's interesting, is that I tried quick formatting the small partition ( 85GB one ) from windows as it only contained the OS and some programs so I wasn't risking anything. Although quick format would not erase my data from the partition, I figure it could get it in a state to be able to be read out by a recovery tool. Windows refused to format my partition for some I/O error and also Win 7 tells me that that "BitLocker status not encryptable" regarding the 3 partitions. I don't exactly know what that means. Right now Stellar Phoenix is reading out one of the Partition's sectors but it takes for ever, it will probably done tomorrow. Will let you know on the result although I have my doubts it will read anything.

What do you guys suggest I try ? Maybe Seagate won't even recover my files for free as they said, cause my issue is a bit different than the one everybody's had. I have read the first post but I am not sure that my experience qualifies for one of the 2 situations covered. Any help would be hugely appreciated.

PS - sorry about the long post - but I thought that explaining the whole experience might help some guru around here figuring out the problem and solution to recover my stuff.

Edited by C0rnholio
Link to comment
Share on other sites

Just a few simple questions here!

Can I not use virtual machine with xp 32 bit for this? It gets the drivers correctly but says that it is "unable to open COM3.

On a Side not anyone else have a ca-42 cable with red, white, green, and black wires? The red seems to not be attached to anything maybe I have a bad cable.

Edited by stormkiller22
Link to comment
Share on other sites

Just a few simple questions here!

Can I not use virtual machine with xp 32 bit for this? It gets the drivers correctly but says that it is "unable to open COM3.

I used Windows 7's 32bit XP mode VM for fixing three 7200.11's, but you've got to specifically enable USB within the VM first.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...