Naki Posted December 30, 2008 Share Posted December 30, 2008 Running WinXP Pro 32-bit with 3.25 GB of RAM. iTunes crashes when I connect my iPod Touch. It worked several weeks ago. I tried deleting My Documents\My Music\iTunes. This didn’t help. Should I mess with D:\Documents and Settings\all users\Application Data\Apple Computer\iTunes? What about D:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes? Or, maybe there are other things I can do? I tried uninstalling iTunes and the Apple Mobile Device Support and then reinstall, didn't help. Link to comment Share on other sites More sharing options...
Naki Posted December 31, 2008 Author Share Posted December 31, 2008 More details about the crash:It generates a standard WinXP Send Error Report/Don't Send error message.The Error Signature is:AppName: itunes.exe AppVer: 8.0.2.20ModName: quicktime.qtsModVer: 7.55.90.70Offset: 009fd1a7 Link to comment Share on other sites More sharing options...
Naki Posted January 2, 2009 Author Share Posted January 2, 2009 I solved the problem by uninstalling iTunes 8.0, and installing 7.7 instead. Now sync works just fine, I can install apps/music/video. Link to comment Share on other sites More sharing options...
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