"All Programs" button not working

[nnylvb]

This has been a problem for me for at least a few years now. When I click on the All Programs button under the Start Menu, nothing happens. I found a hotfix for it on Microsoft website, but when I downloaded the hotfix, nothing changed. This i a very minor issue, but I would like to fix it if something is wrong. Can someone help me?

[PC_LOAD_LETTER]

Please do not cross post. If you accidentally post in the wrong forum, do not create another topic -we will move it. I deleted your other post in the Win98 forum.

a few years without using All Programs on the start menu? I hope the problem is intermittent otherwise you are a very patient person. do you remember anything about this hotfix you downloaded?

[Redhatcc]

boot from windows xp disk > select partition > windows repair

should fix the trick?

http://www.microsoft.com/windowsxp/using/h...ips/doug92.mspx

[nnylvb]

When I insert the Windows XP disc, I get a menu:

-Install Windows XP

-Learn more about the setup process

-Install optional windows components

-Perform additional tasks

-Check System Compatibility

I tried to do a search for "partition" & "Windows Repair" in the disc, but received no results. I am fairly new at doing the technical stuff, so maybe I'm not understanding some steps in between that you didn't mention that maybe you assumed I already know of. Can you tell me step by step? Please be patient with me. I'm learning, but slowly.

Also, the hotfix I found is at the following website: http://support.microsoft.com/kb/941248

Maybe that will help you understand the problem more. Thank you.

[nnylvb]

ok, so I didn't check the link before I sent the last message. Now that I have, I followed all the steps to boot from Windows XP disc & the All Programs button still didn't work. No big deal. When I log on as anything other than Administrator, the All Programs button does work. Thank you for the suggestion.

[PC_LOAD_LETTER]

When I log on as anything other than Administrator

thats a key piece of evidence right there. My guess is its something in the administrators profile causing it.

you could hunt down the issue within that profile but i would just wipe the profile data and start from scratch:

backup anything under that user (administrator) profile to a location outside C:\Documents and Settings\Administrator

logoff administrator

log onto another administrator account

right click my computer

properties

advanced tab

click settings under user profiles

delete the administrators profile(if you cant a reboot may be required)

logout

login as administrator

restore the files (if any) from the backed up location

[Kindovic]

is the com joined to a domain??