SarahC Posted November 19, 2008 Share Posted November 19, 2008 Hi,I have a user using Outlook 2003 with Windows XP. The Out of Office Assistant was always working fine until suddenly it stopped. When she clicks on it now to open it the following error comes up - "the command is not available. See the program documentation about how to use this extension".I checked the Add-ins Manager under Tools/Options/Other/Advanced and the Exchange Extensions property pages is selected.I also removed the users profile and added it again but no change. I don't really want to re-install Outlook but I will if there are no other ideas? All help appreciated, many thanks,Sarah Link to comment Share on other sites More sharing options...
enuffsaid Posted November 19, 2008 Share Posted November 19, 2008 Delete reg keyHKEY_CURRENT_USER\SOFTWARE\MICROSOFT\OFFICE\11.0\OUTLOOK\Resiliencyor tryOutlook > Help > About > Disabled itemsIf you see Outex.dll, select it and then click the enable button.Restart Outlook to see if it worked.Good luck. Link to comment Share on other sites More sharing options...
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