Jump to content

New Gateway PC with AOL and Netzero that will not die.


bizzybody

Recommended Posts

A client just bought a new Gateway PC with Home Premium. Gateway "helpfully" stuck icons for AOL 9 and Netzero on te start menu. The icons can be deleted but they come back when the computer is restarted.

NEITHER PROGRAM IS INSTALLED! They ARE NOT in the list in Programs and Features. I can't find anything with msconfig or in the Run keys in the registry for either one.

How do I completely scrub this malware-like garbage off this computer?

(Anyone replying with "Go to Programs and Features..." gets a free thwack with a #10 clue-by-four.) ;)

Link to comment
Share on other sites


What happens if you chose "Remove from this list" instead of deleting the icons?

They come back next reboot. :angry:

Reminds me of when those motherboard companies put Win 98SE detecting and auto-installing adware in the BIOS.

Link to comment
Share on other sites

  • 3 months later...

You can see what's active at startup. From the desktop: Click on the START button > control panel >

Administrative Tools > System Configuration > Startup and/or Services. They're right next to each other. You can opt out of a lot of stuff there, but remember(IOW: make notes of) what you de-activate. Oh, and do a 'Create a Restore Point' first using

'System Restore'.

Best, Paul

Edited by paullyboy
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...