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Creative Zen Sleek connecting problem?


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I have tried everything to get my dad's Creative Labs Zen Sleek to connect to the pc and I can't get it to. It will only come up as unkown device under the universal usb controllers. I have tried uninstalling windows media player and reinstalling it, nothing. Tried opening the permissions to the everyone user profile in the registry, nothing. Any suggestions would be greatly be appreciated. I have read through the creative forums and have not been able to find a resolution. They say Creative mostly blames Microsoft for the problem when you call. And they also charge like $13 for a half hour to basically tell you that. :realmad:

I am really considering never buying another Creative Labs product, this is ridiculous.

Windows XP Home

Asus P4B

ATI 9800 xt

512 MB ram

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