MarkJohnson Posted August 16, 2007 Share Posted August 16, 2007 I just booted up my system last night and it said updates were ready to install. I look and there are 3 Office updates waiting, I install them and they won't install. is anyone else having this problem? KB940602 - Security update for Excel 2003KB936048 - Security update for Office 2003KB936643 - Update for Outlook junk email filter 2003could I maybe have a virus or something? everything checks out OK. I also remember my XP x64 machine had a security update that wouldn't install for Adobe reader. it let me hide it, but now it doesn't. The same with these updates, it won't let me hide them.TIA-=Mark=- Link to comment Share on other sites More sharing options...
tahlyn Posted August 25, 2007 Share Posted August 25, 2007 Update for Outlook Junk Email Filter 2003 (KB936643)Security Update for Office 2003 (KB936048)Security Update for Excel 2003 (KB940602)All 3 of these updates were failing for me. I installed the ActiveX component from the Office Online Download page (http://office.microsoft.com/en-us/downloads/default.aspx) like it was suggested on other forums, same result. I tried downloading the updates directly from Microsoft and that didn't work either. However, when I downloaded the updates directly from Microsoft and tried to install locally, I got this message:"Error 25090. Office Setup encountered a problem with the Office Source Engine, system error: -2147023838. Please open C:\ program files\ Microsoft Office\ OFFICE11\ 1033\ SETUP.CHM and look for the "Office Source Engine" for information on how to resolve this problem."This gave me an idea. I went to "Services' (START > RUN > type in "services.msc" without the quotes) and saw that at some point I must have disabled the "Office Source Engine" service. I set the service back to automatic and started the service. I then went back to the Microsoft Update site and the 3 updates installed fine.I have also read that certain anti-virus products may prevent these updates from installing properly. Link to comment Share on other sites More sharing options...
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