leoz Posted July 7, 2007 Share Posted July 7, 2007 (edited) My printer has failed to print negatives in RED, as it has in the past. I replaced my hp57 cartridge with no help. I admit that I have been playing around with Internet explorer, properties, advanced and I may have checked/unchecked a box in error. I also put a check mark in 'print background colors and images/.(no difference). please help. Edited July 9, 2007 by leoz Link to comment Share on other sites More sharing options...
prx984 Posted July 18, 2007 Share Posted July 18, 2007 So when you print something, there is no Red in the image at all?Please try to include more information and perhaps someone can help you. However, it does sound as though a setting has been changed somewhere. If your using Windows XP, in the printing preferences options dialog, there should be a way to restore all defaults. If you can do this, it will rule out any problem settings. Now, unless your printer is damaged, you may be able to fix it relatively easily. Link to comment Share on other sites More sharing options...
gosh Posted July 18, 2007 Share Posted July 18, 2007 If youve played with settings just make a new user account and see if that works, since that would be your personal settings. can you print a test page with red in it?-gosh Link to comment Share on other sites More sharing options...
leoz Posted July 19, 2007 Author Share Posted July 19, 2007 So when you print something, there is no Red in the image at all?Please try to include more information and perhaps someone can help you. However, it does sound as though a setting has been changed somewhere. If your using Windows XP, in the printing preferences options dialog, there should be a way to restore all defaults. If you can do this, it will rule out any problem settings. Now, unless your printer is damaged, you may be able to fix it relatively easily.Thanks for helping. Restored defaults. That was the problem. I guess my fingers were working faster than my brain. Thanks again. Link to comment Share on other sites More sharing options...
prx984 Posted July 19, 2007 Share Posted July 19, 2007 Glad it worked Link to comment Share on other sites More sharing options...
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