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Dave-H

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Everything posted by Dave-H

  1. Dave-H
    Thanks @roytam1. Yes, I'm aware that the runtime version I'm using isn't an official XP-compatible version. It was brought to my attention by @Monroe in another thread here. I think it was developed unofficially to help with some games which would not otherwise work on XP. Presumably, as I've now found, it can also cause compatibility problems with some other programs! I will probably keep it installed as a system runtime, but be aware that if any other program now fails to run, that might be the cause. Hopefully all I will need to do then, as with Firefox, is put compatible versions of the necessary runtime DLLs in the program's folder.
  2. Dave-H
    OK, it's fixed! The portable version worked fine, and in fact if I ran the firefox.exe in the portable version's program folder, rather than firefoxportable.exe, it opened fine using my normal Firefox profile! So, I started comparing the two installations, and found that some DLLs in my Firefox program folder appeared to have been disabled by renaming 'DLL' to 'D~L'. That's my normal way of disabling a file, changing the middle character of the extension to '~'. Why I had done that is lost in the mists of time in this case, but one disabled DLL file stood out, and that was msvcp140.dll, which is a C++ Runtime file of course. That reminded me that I had recently updated my C++ 2015-2019 Runtime to 14.29.30139, following a recommendation elsewhere on MSFN. Thinking perhaps this could be the issue, I simply renamed the msvcp140.dll file in the Firefox folder back to normal, and everything came good! So, I guess the new system runtime file versions may not actually be compatible with all programs, so I will now be on the lookout for any other seldom-used programs which no longer work. Thanks everyone for the help as always! Cheers, Dave.
  3. Dave-H
    No, Firefox was not open when I uninstalled Malwarebytes. I hardly ever use it now. Thanks for the link to the portable version, I will give it a try and report back.
  4. Dave-H
    OK, I tried disabling the current Firefox profile (by renaming its folder and making a new empty folder with the same name). Firefox still didn't start, with the same immediate error. I think that means the issue is nothing to do with anything in the profile.
  5. Dave-H
    There is no noticeable increase in startup time with 22.03.05 on my machine, it seems perfectly normal as it was before Panda was installed, so I can only assume that it just doesn't run well on your particular hardware.
  6. Dave-H
    I did wonder about extensions, I haven't changed those on FF 52 for years, but they do update themselves so it's possible that an incompatibility has crept in. It won't run in Firefox 'safe mode' either though, which I thought was supposed to not load any extensions or plugins. I'll try with a new clean profile which should eliminate this possibility.
  7. Dave-H
    Here's what Dependency Walker says. CreateThreadpoolWork is indeed showing an error, but so are several other functions, and they're not stopping it from running! Incidentally, why does it say 'Not Bound'? Should that actually be 'Not Found' or is that terminology correct? Sorry, I'm no expert on this sort of thing!
  8. Dave-H
    Thanks everyone, and sorry for the delay in replying. I was having terrible problems accessing the site yesterday, which i hope is now fixed. @NotHereToPlayGames I ended up uninstalling Malwarebytes in Safe Mode because when I tried in normal mode, when I said yes to 'do you want to uninstall' the machine immediately rebooted! Rather than try again and probably have the same thing happen, I then tried in Safe Mode, and it immediately uninstalled, very quickly indeed. Why the machine rebooted, I have no idea. I doubt this has anything to do with Firefox now failing to run, but you never know! @schwups @NotHereToPlayGames I'm not running any form of extended kernel. @ED_Sln Firefox.exe looks to be OK. Very strange. Just to add that Firefox won't run in its own 'safe mode' either.
  9. Dave-H
    I do have Revo installer, if you remember I used it to give AstroSkipper a list of .NET updates in another thread. I don't think I've ever actually used it to uninstall anything though! If I did, it would have been a very long time ago, so not related to this issue I'm sure. I have recently uninstalled Malwarebytes 3.5.1 though, using the normal uninstallation routine in Safe Mode. I wonder if there's any connection there?
  10. Dave-H
    PortableRegistrator 1.5 certainly works with XP, I don't know about any later versions. I can upload it for you if you can't get a version which works. FWIW I use the Classic Blue theme, which always looks very pleasing to me, but it may not help with your issue of course.
  11. Dave-H
    I've had Firefox 52.9.1.6822 installed on the XP side of my machine for many years, as the last Firefox version which will run on XP. I don't use it often now as I use a much more up-to-date version of Supermium. However, I tried to run it today, and it won't run any more. I just get a popup saying - "The procedure entry point CreateThreadpoolWork could not be located in the dynamic link library KERNEL32.dll." Anyone any idea why it would have stopped working? I've not knowingly changed anything relevant since I last used it. The Firefox files seem to be as they have always been, and no system files have been knowingly changed either.
  12. Dave-H
    That would certainly make sense and explain things. Version 21 presumably uses IE's proxy settings, and version 22 (and presumably 23) do not, which is why I had to manually set version 22 to use the proxy to get access to my account in its interface.
  13. Dave-H
    That's right, but does Panda Dome therefore use the proxy even if its proxy settings aren't set up to do so? And there were no Panda server accesses recorded in the proxy console.
  14. Dave-H
    I'm pretty sure that my Panda Dome 21 did activate without using HTTPSProxy, even though I have it installed, and it accessed my Panda account fine too. Version 22 again activated fine as a free version, and updated fine when my Essentials activation code was put in. The only thing it would not do until I put the proxy settings into it was access my Panda account, which 21 had done fine apparently without the proxy.
  15. Dave-H
    When I first said that I'd installed Panda Dome 21, and you mentioned HTTPSProxy as being necessary for it to connect on XP, the first thing I did was to look at the proxy console. There were no entries for Panda servers at all, and the program seemed to be working perfectly, connected to my account and activated. How it worked without it, I have no idea. The Panda Dome proxy settings were still on their defaults, whatever they are. I have the proxy set to work system-wide, but it would surely have recorded something in the console if Panda Dome had used it. I have never emptied my Certs folder, or updated cacert.pem, and I've been using the proxy now for several years, as you know! It seems to still be working perfectly. What would be the symptoms if it wasn't because I hadn't done all that. My Certs folder has 4,145 files in it BTW!
  16. Dave-H
    Glad you like Supermium, I've been using it for ages now on XP, and it's become my standard browser even on Windows 10. To answer your questions - 1. Unfortunately, Supermium has no internal mechanism to set itself as the default browser on XP. It can be done with a lot of tedious registry editing, or by using a utility like PortableRegistrator. https://www.majorgeeks.com/files/details/portable_registrator.html 2. This one is easy! Just type chrome://flags/#custom-ntp into the address bar, enable it, and fill in the URL that you want your new tabs to display. Restart the browser and there you are! 3. All I can suggest for that is to try different themes. Hopefully one of them will make things more readable for you. I'm sure that almost everything can probably be customised if you know how, but I don't have that level of knowledge of Chromium customisation I'm afraid. Cheers, Dave.
  17. Dave-H
    Yes of course, although I only seemed to actually need HTTPSProxy to get my Panda account on the GUI of version 22, and not at all with version 21. There was no interaction with the Panda servers recorded at all in the proxy console with 21. The updates, and activation of the Essential upgrade, seemed to work without using the proxy even with 22.
  18. Dave-H
    I always raid my Windows temp folder for installation files when doing an installation with an online installer. I usually do it when the first 'do you want to continue' prompt comes up, as many installers immediately delete the temporary files when the installation ends. I've got hold of many files which work as offline installers that way! Well I think that proves the theory. You can't actually install version 23 on XP, only version 22! That 'offline installation' checkbox was there when I installed version 21, the first one I installed. I wondered why later versions didn't offer it, now I know, it won't offer it on XP. I assume that you did actually get version 23 on Windows 10. I do hope this doesn't mean that Panda are soon going to drop XP support for Panda Dome. I suppose as long as the version I've got still gets the equivalent of pattern updates, unlike Malwarebytes 3.5, it's not a problem.
  19. Dave-H
    Glad to see that you had the same end result as me, with the file from Softpedia. I was going to try again with it myself, but I won't bother now as I know now that I will just end up with the same version 22! Although I didn't try installing without an internet connection, I too had noticed that despite the size of the 'offline' installer, it still actually downloaded the installation files, presumably the 22.03.05 ones! I suppose the next thing to try is using that 'offline' installer file on a Windows 10 installation, to see if it does the same thing. I'm speculating that maybe version 23 does not actually support Windows XP, so if the installer detects XP it installs version 22 instead. Just a thought.
  20. Dave-H
    Well, that's puzzling, because that file is exactly the same as the one I used earlier on to install Panda Dome. I've checked its internal version.ini information, and it's exactly the same as you found. However, the version.ini in my installation contains this - [VERSION] VERSION=22.03.05.0000 LINE=4.0 TYPE=Release NINST=20250812_PandaZone BRANCH=PandaZone REV=1 BUILD_DATE=12/08/2025 17:26:32 CID=C9BE6BCA-FB59-4987-9875-D4087D53F0E6 [MODULES] INSTALLER=7.10.00.1004.b NNS=4.7.0.602 PSBOOT=1.0.34.0 RKPAVPROC=2.0.11.0 I can try installing using that file again, but I would wager good money that the end result would be exactly the same! The fact that the official download from Panda's website, albeit an online installer, produces the same result, I cannot explain either. Has anyone here actually managed to get an installation of version 23 installed?
  21. Dave-H
    Well I've just updated my Panda Dome to the supposedly latest version, and it seems to be working fine, with no detrimental effects on system startup or anything else so far, which is good. Fingers crossed! I was a bit surprised to find that it's version 22.03.5 though, I thought there was a version 23? I tried with the supposedly latest offline installer, and that gave version 22. I then uninstalled that and tried with the public online installer from Panda's website, and that gave version 22 as well. Is there actually a version 23, and if so, where? It all installed fine, and works fine, the only strange thing was that it wouldn't log in to my Panda account. I immediately thought about HTTPSProxy, so I set Panda Dome up with the proxy address and port, and it came good. Not unexpected of course, but the strange thing is that the first version I had installed, version 21, did not need me to do this, it logged in fine immediately with the default settings. I can't explain that, but it's working anyway.
  22. Dave-H
    I initially had assumed that the background images were downloaded so they could be changed all the time, but as I'm sure you're aware, they are actually stored locally, in my case in D:\Users\All Users\Application Data\Panda Security\Panda Security Protection\Res\4252\Images. Whether they are replaced by new downloaded images every now and again, I don't know.
  23. Dave-H
    Thanks for the Revo Uninstaller download link! Is the rolling news entry working at the bottom of your Panda Dome interface dashboard, or is it just the wallpaper that's missing?
  24. Dave-H
    Good thought, I suppose I could have installed it in February 2019, but I've no memory of that. The Revo installation file I have archived is from March 2023, so I guess that's when I would have last installed/updated it. Still OT of course, but do you happen to know what the last version is that will run on XP? My version is 2.4.4 and when I run it, it tells me there's a newer version, downloads it, and then says it won't run on my operating system when it tries to install it!
  25. Dave-H
    I don't remember doing any reinstallations or system repairs at that time. Anyway, here's the output from Revo Uninstaller using the search term you recommended. I hope that gives you what you need. Strange that as well as the updates apparently all having been installed on the same date, they all appear to be 0KB in size!
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