Can anyone help ? I have been going to windows up date for some time now and the scan produces no results. I have contacted MS but the responses have not helped. See the note copied below. Any other thoughts as to why the scan does not show any updates. thanks DL ================================================ Thank you for contacting Microsoft Update Support. I understand that you are encountering "No Update Available" message while accessing the Windows Update site. If I have misunderstood your concern, please let me know. This issue can be caused by variety of things. I have outlined some common suggestions below: ============ SUGGESTION 1: ============ We have found that this can be caused if the date on your system is not correct. Please double click on the time in the right hand corner of your screen and set the date, time and time zone to the correct time. This should resolve this issue. If your issue is unresolved then, try suggestion 2. ============ SUGGESTION 2: ============ This issue can also be caused by not have English US as the top language in Internet Explorer. To set the Language to English US, please follow the instructions given below: 1. Open the Internet Explorer. 2. Select the Tools menu and click on the option Internet Option. 3. Select the General Tab and click on the Language button. 4. Then place English US at the top of the list. If your issue persists then, try suggestion 3. ============ SUGGESTION 3: ============ This could be caused because of the corrupt temporary internet files. Try deleting the cookies and Offline contents from your Browser settings. Follow the steps given below to delete the Cookies and Offline Contents. 1. Open Internet Explorer (IE). 2. Under the Tools menu, click Internet Options. 3. Click Delete Cookies. 4. Click Delete Files, check the option "Delete all offline content" and click OK to confirm. Now connect to http://windowsupdate.microsoft.com and see if you can install the updates. .... <there was a little bit more>....