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DerSnoezie

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Everything posted by DerSnoezie

  1. You're kidding. The cs rep literally kept pounding in for that "you're not gunna be affected" horses***. Makes me angry at seagate. All those years of quality drives with them over my previous WD drives and the cs and support seems to be thrown out the window. Funsies. At least you kept your cool. I would've been cussing at him shortly after he said "you aren't affected" That's pretty hilarious, but on the other side it's also really saddening..
  2. I can see where you are going. If one could compose a database containing the basic computer setup of a large number of users, one would have a solid basis for diagnosing/researching other (perhaps similar) problems. However, this would also require the maintenance and active participation of quite a large user group. Say, for example, if a new problem would arise with a specific product, you would first need to mobilize your user group, check if they also have bought the product and ask - if the awnser is yes - if they will monitor the functioning of the product and provide feedback. In the meantime new entries will also be added to the dataset, etc., etc. But for now I'm more or less running a "one man show" in this sub-thread and I simply can't guarantee the safety of such a publically available dataset, regarding abuse of all various kinds.
  3. I think adding the PSU to the list will suffice. For convenience sake I would also like to keep the number of variables now constant. There are various reports of people who have encountered this specific problem and tested with different hardware or even placed the faulty HDD in other computers to find the same result. At the moment enough is known about the issue to trace the origin back to the firmware level or other HDD related factors.
  4. It's no problem. Also thanks for posting the link to the high quality article in the main thread! I can understand it perfectly
  5. Exciting news! BTW that's actually quite a high quality article (in German) and check: http://www.newegg.com/Product/ProductRevie...N82E16822148316 There are enough problems with 320GB models over there. Our dataset is only a small sample of all 7200.11 drives out there and you just happen to be the first reporting problems with the 320GB model.
  6. Well.. thanks a lot Santa! We'll add yours to list. BTW what kind of power supply (PSU) do you use in your setup?
  7. Generally HDD will either fail early on (e.g. the first week) or will not fail for a long time. In case of failing after couple of months it can be because of two reasons: 1) Poor system setup (PSU\cooling) 2) Manufacturing problems (build quality, firmware, etc) So i wouldn't through out psu factor, especially if it's not hard to mention alongside with os type. Yeah, we basically started this dataset with entries from the "computer enthousiast" user type, who - I think - would know to check the PSU before concluding otherwise. But now this thread has opened to a more general public it might be wise to add the PSU type to exclude a few non-related problems. Thanks
  8. Indeed! BTW Tom's hardware has joined the club: http://www.tomshardware.com/news/seagate-7...iling,6844.html And check out the third reply: **gopherboy6956 01/15/2009 8:31 AM I do have the Firmware update to fix this issue. If anyone wants it, just email me at matt@bytespeed.com** Hopefully this isn't another misguided sole talking about the SD1A firmware, or simply spam.
  9. Thanks for your help. You're completely right; a low quality PSU can cause significant problems, just like the lack of adequate HDD cooling would. However, PSU related problems will (in general) directly surface when you add the HDD to your setup. All of these people were experiencing no problems with the stability of their system, everything was running fine - either for a couple days to even 4 months - when all of a sudden the HDD was no longer detected at the next boot. I also think that the relatively older drives are of better quality compared to the recent batch (lets say the last 3-4 months), but for as yet I haven't gathered enough entries of older drives in the dataset to prove it.
  10. Thanks Jack It is very important that drives which are still running fine are also included in the dataset. Based on the codes yours was manufactured at China on 5 December 2007. For now this the oldest drive in the list!
  11. Thanks for your support! DateCode and SiteCode are kinda important, since they show when and where your drives where manufactured. We will translate the 5 digit DateCode to a standard date notition for you. Sitecode: KRATSG = Thailand, WUXISG = China
  12. A considerable amount of the entries have been reported by people who were active at the seagate forum some time ago. The original thread: http://forums.seagate.com/stx/board/messag...;thread.id=3283 (started by Inviste, 188 posts) was locked by the moderators and hence could not grow further. Attempts to link people to msfn are actively countered by seagate moderators, by altering or deleting posts and simply filtering out key words, also in PM! The only thing that more or less works is to direct people via google search and also those efforts are monitored by seagate. If you get too active they will ban you from using their forum, just like they did to rimask, fatlip, me and many others. However, the ban only covers interactive usage, you can still go there and read stuff. Ofcourse I appreciate your initiative and most likely you'll initially be able to attract additional interest to this thread, so I would be happy if you'd give it a try. But keep in mind that the data needs to be gathered in the correct format, or else the dataset will become a big mess For the same reason I'm currenlty having my doubts about placing the dataset on blist, but perhaps I'll place it over there and also keep one copy over here.
  13. Wow, so much creative ideas! Excellent! ...this is all assuming the password is actually a WORD. A true brute force would take a few decades. Yeah, I doubt it's a word, especially one using English characters. I'll bet it's a Chinese character set which would take eons since they have well over 3000 characters in traditional. It would definitely be killer if someone could find a GPU powered solution. I've got two 8800GTX's in SLi (I miss 3DFX).
  14. Lots of people are confused by the firmware update seagate issued earlier LAST year to adress another problem in drives with the SD04 and SD14 firmware.. Guess everyone is pretty desperate to get rid of SD15.. As stated at the official seagate website: **Why not just put firmware updates online with public links? There are four main reasons: 1. Field support for firmware updates involves robust and compatible tools, backwards compatibility and data safety. These features are designed into Enterprise class SAS, Fibre Channel and SAS interface disc drives. Desktop and Mobile SATA and PATA drives are not designed for firmware updates in the field. Very often what looks like a newer version of firmware, by the number, may actually be incompatible with previous versions. If incompatible firmware is copied to an earlier version of the same model, data loss or drive ruin will result.** So don't perform updates which are incompatible with your present firmware version. If the update is for SD15 drives it will say so. Read carefully!
  15. Every bit of information is welcome Your country will be marked on the map! Edit: Greece has been added to the map.
  16. We'll just have to wait & see. BTW it's time for some sleep now over here, I'll be back in about 10 hours..
  17. For now it's best to keep the number of boots limited. "Audible problems"? Are you referring to click of death? (sorry if this is a stupid question, but english is not my native language) At the moment no firmware fix is available for the people who already own a 7200.11 SD15 drive, but rumours are that seagate has been implementing a new firmware version in recently assembled drives. However nothing has been confirmed yet. So unfortunately we'll just have to sit it out.. We understand your worries and hope your drive will be spared.
  18. This firmware update was issued by seagate to fix another issue in 7200.11 drives with the SD04 and SD14 firmware. I think there are significant chances that updating from a SD15 to AD14 firmware will render your drive inoperable.
  19. Thanks! I'll upload your entries right away and set the purchase date of the drives to 01-01-09, I think that will cover it. Since you are running a special OS it might be nice to hear further feedback from you on the drives; if they do fail - which I certainly hope not - let us know.
  20. Yes, unfortunately the OS is missing from the list. We have some reports from mac users, but none from Linux or FreeBSD, so it would make a nice addition to the dataset. Thanks for the tip! BTW You may have noticed that we have very few failure entries of the "5QJ0****" serial number. The same can be said for drives manufactured in China. So perhaps yours have a higher chance of survival. But then again our dataset only covers a small amount of the thousands of failed drives reported worldwide, so I wouldn't count on it. Especially when they have the infamous SD15 firmware.
  21. Hi, currently this model is not yet included in our dataset. Which firmware version does it have? If it's SD15, there's a significant chance that it will fail.
  22. Yeah, since this issue was picked up by the mainstream media yesterday we've been waiting for an official statement from seagate.. BTW If you add some more characteristics, we could list your drives in the dataset. Most of the data is printed on the sticker on top of your drive. The manufacturing date is based on a 5 digit code, starting with a 0. We use a simple tool to translate this code into the manufacturing date. The link to this file is also present in the main thread on msfn, but I can't remember exactly which page.. Edit: You can find the link to the date code calculator on page 9, post #176: http://www.megaupload.com/?d=HS5ZEL4O
  23. Incredible, what a nice test setup you have going there We sure would like to hear about your results when you've finished tormenting them! My personal bet is that the 500GB drive with datecode 08345 will last the longest, since according to the date code calculator it was assembled on 27-02-08, making it the oldest of the 5 drives.
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