Death_Angel
Content Type
Profiles
Forums
Events
Posts posted by Death_Angel
-
-
Hi everyone, I have already successfully recovered my data without RS232 TTL or using Hyper Terminal. I did it using an identical HDD which was a ST3500320AS, SD15 Thailand.
Ok, I successfully recovered my HDD (ST3500320AS, SD15 Thailand) with the help of my friend who has a working (ST3500320AS, SD15 Thailand). I told him about Seagate having firmware issue so he was afraid and he when to update his HDD. He was using MooseDT-SD1A-2D-8-16-32MB.ISO from hxxp://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951 (Change hxxp to http).
So now his HDD is using the SD1A firmware and working fine.
Below is quick reference that I'll be using in my guide.
Y: Bad HDD (SD15), Bad PCB (SD15)
* Z: Good HDD (SD1A), Bad PCB (SD15)
* Place the Bad PCB on the updated HDD (SD1A, remember my friend's updated HDD)
Connect Z to your computer but do not let BIOS detect the HDD by either disconnect the SATA or power cable or in my case using external power cable to turn on/off the HDD. If Z is connected and powered up, your HDD light will permanently stay on and may stuck at the BIOS screen.
Make sure ONLY this HDD is connected to the computer. You won't want this firmware to screw up your other HDD.
Insert the SD1A firmware CD and make sure BIOS boot from it.
After the Firmware menu appears, reconnect Z and power on, and press 'S' to do a search for the HDD. When Z is powered up, you will hear clicking sound but its ok just let the firmware do the search.
After some time the search will fail to find any matching HDD and returns to the menu screen but the clicking sound of the Z is gone.
Do the search again by pressing 'S'. This time it will detect Z and return to the menu screen.
Now, depending on your HDD model (I press 'A' for mine), press either 'A','B', or 'C' and cross your fingers while the update takes place.
I waited about 10-15 minutes then message stating that firmware update was successful appears.
Shutdown the computer and put back the Bad PCB on the Bad HDD thus making back Y.
Boot up your OS and pray that your HDD is working again. Cheers!
================================================================
You may try different approach from the steps that I took but this is what I did and it worked for me.
0 -
Hi everyone,
Notice that everyone has been recovering their precious data. Good for all of you.
Just want to know, can we still RMA this cursed hdd of ours after that or do we need to re-bricked them and use that as a reason to RMA?
0 -
I suspect this thread will grow to at least 50 pages long before any new progress will be gained. Sorry I don't mean to shoot down Fatlip, pichi or any other people who are working on this issue. You guys are the best keep up the good work.
Just stating that more and more new people will come in and say "Hi i am also a victim" or rant about how to destroy/curse/boycott Seagate. Thats good actually in a way to gather more people with the same problem but soon it will be difficult for us and new victims to actually follow the progress in how to recover our beloved data.
0 -
Ok i'll start the Country Origin, poolcarpet,quattro150, i'll add yours as well.
Then we'll know where do Seagate shipped all their defect products.
This might be a problem for those who order online, since the hdd may come from anywhere in the world.
SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername:Country Origin
======================================================================
9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146 (09/Oct/2008):KRATSG:Oct2008:24Dec2008:poolcarpet:Malaysia
9QM6X90B:ST3500320AS:9BX154-303:SD15:09115 (17/Sep/2008):KRATSG:Oct2008:28Dec2008:DaftMule
9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie
9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503 (16/Jun/2008):KRATSG:Aug2008:Nov2008:dskbrk
9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464 (20/May/2008):KRATSG:Aug2008:23Dec2008:ToKuRo
9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134 (30/Sep/2008):KRATSG:28Oct2008:07Jan2009:jeroen__online
9QM2MFS6:ST3500320AS:9BX154-303:SD15:08406 (10/Apr/2008):KRATSG:12Apr2008:23Dec2008:quattro150:Malaysia
9QJ0XJ01:ST31000340AS:9BX158-303:SD15:08496 (??):KRATSG:Aug/Sep2008:8Jan2009:Nichev
9QM717SF:ST3500320AS:9BX154-303:SD15:09114:KRATSG:13Oct2008:14Dec2008:PrOdiGy1
9QJ1LESR:ST31000340AS:9BX158-303:SD15:09063:KRATSG:Nov2008:27Dec2008:AVINNC
9QJ1AGEV:ST31000340AS:9BX158-303:SD15:08515(2/Jul/2008):KRATSG:Aug2008:4Jan2009:Ruddrage
9QM6354J:ST3500820AS:9BX134-505:SD15:09084:KRATSG:July2008:20Dec2008:rainshower
9QM33FL8:STM3500320AS:9GT154-325:MX15:08396:KRTASG:Sep2008:30Dec2008:fabio.cillo
9QM*****:ST3500320AS:9BX154-303:SD15:08367:KRATSG:Dec2007:Dec2008:Death_Angel:Malaysia
9QK*****:ST3750630AS:9BX146-621:HP24:08511:TK:Oct2008:7Jan2009:Taiketo
5QJ*****:ST1000340AS:9BX158-303:SD15:09121:WUXISG:October2008:28Dec2008:Styleman
9QM8DRHL:ST3500320AS:9BX154-303:SD15: - (13/Oct/2008):KRATSG:06Dec2008:24Dec2008:roadstarter
9QM6****:ST3500320AS:9BX154-303:SD15:09076(21Aug2008):KRATSG:15Oct2008:29Dec2008:labraticmp3
9QM6****:ST3500320AS: - : SD15 - : - : Oct2008:2Jan2008:eli2k
0 -
Oh s***, i have one ST31000340AS:9BX158-303:SD15:CHINA bought on the last week on Dec 2008.
I hope it won't die on me, but i only use it for external backup purpose only.
Sorry to break up the streak we're having but:5QJ0****:ST31000340AS:9BX158-303:SD15:09045:WUXISG:CHINA:August2008:Dec24th08:Fuzzy_3D
It's obviously a SD15 firmware issue with the Seagate Barracuda 7200.11 drives.
0 -
poolcarpet, you're the hero.
We need to make this matter more publicize like writing to local newspaper (In-Tech@Star, Malaysia perhaps) and once this matter can no longer be kept by Seagate, then perhaps they might do something. Imagine their shareholders found out about this mass firmware defects hdds. Expose their ugly head to the world.
Say, is there any progress on getting our precious data back?
0 -
KRATSG seems to be from Thailand, Korat Factory. Just search Seagate Thailand.
Maybe someone can question the people there on the problem?
Add my HD information below:
SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername
===========================================================
9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146 (09/Oct/2008):KRATSG:Oct2008:24Dec2008:poolcarpet
9QM6X90B:ST3500320AS:9BX154-303:SD15:09115 (17/Sep/2008):KRATSG:Oct2008:28Dec2008:DaftMule
9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie
9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503 (16/Jun/2008):KRATSG:Aug2008:Nov2008:dskbrk
9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464 (20/May/2008):KRATSG:Aug2008:23Dec2008:ToKuRo
9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134 (30/Sep/2008):KRATSG:28Oct2008:07Jan2009:jeroen__online
9QM2MFS6:ST3500320AS:9BX154-303:SD15:08406 (10/Apr/2008):KRATSG:12Apr2008:23Dec2008:quattro150
9QJ0XJ01:ST31000340AS:9BX158-303:SD15:08496 (??):KRATSG:Aug/Sep2008:8Jan2009:Nichev
9QM717SF:ST3500320AS:9BX154-303:SD15:09114:KRATSG:13Oct2008:14Dec2008:PrOdiGy1
9QJ1LESR:ST31000340AS:9BX158-303:SD15:09063:KRATSG:Nov2008:27Dec2008:AVINNC
9QJ1AGEV:ST31000340AS:9BX158-303:SD15:08515(2/Jul/2008):KRATSG:Aug2008:Dec2008:Ruddrage
9QM6354J:ST3500820AS:9BX134-505:SD15:09084:KRATSG:July2008:20Dec2008:rainshower
9QM33FL8:STM3500320AS:9GT154-325:MX15:08396:KRTASG:Sep2008:30Dec2008:fabio.cillo
9QM*****:ST3500320AS:9BX154-303:SD15:08367:KRATSG:Dec2007:Dec2008:Death_Angel
I don't think the last 5 digit of my serial matters in this case.
haha, fabio.cillo, you broken the firmware combo chain.
I guess my date of purchase is the earliest among all, I bought on Dec 2007 PC fair.
0 -
Hmm... so it happens in Nov 08, Dec 08, Jan 09, anymore?
0 -
Mine happen between Nov and Dec.
I realize this as well, so i though its a timebomb issue. I tried changing the BIOS clock to a few months back and connect the hdd again but still cannot detect.
I guess what is bombed is bombed. Wish I could time travel back and backup my data.
Strange... I'm hearing a lot of people having drives fail around Christmas time... so did mine... Dec 23rd... strange... and mine was bought in January...0 -
Does your computer hdd led stay constantly on all the time when this hdd is plugged in?
I've got a ST31000340AS from China that's not being recognized.Bought it on August 22nd, failed on Dec 23rd. Christmas eve, the day before I got an external drive from Santa.
0 -
I wonder if this affects China version of these models?
I have two China ones, a 1TB and a 500GB. I hope they won't experience the same problem as the Thailand one.
Any of you guys out there, having this problem and is NOT made in Thailand?
0 -
Hmm, sound promising, anyone willing to use their hdd as a guinea pig?
Anyone try this tool once the drive has been cleared of BSY and in a 0 LBA state?http://hddguru.com/content/en/software/200...y-Restore-Tool/
Even if this does work (long shot), I'm not sure what this might do to any data on the drive.
User beware.
0 -
Fuzzy_3D,
Where did you get that RS232 part?
0 -
To hoggiee,
Are you sure they charge only RM700-800 for recovering data from hdd with this problem?
What method are they using?
May I know what is the name of the company and how to contact them?
0 -
Well i send my HDD to http://www.datarecoverymalaysia.com/ last year december before Christmas.
And they say they will charge about RM900-RM1800. But after i pass my hdd to them for 1 week, they reply back to me that they still haven't been able to retrieve the data, and told me that its the firmware problem and they have been receiving this hdd problem since September. I even talk to their engineer incharge of this problem. So i told them i would like my hdd returned to me for the time being until they can finally retrieve the data. They says that they are also working with other data recovery company in Malaysia to solve this problem.
They also told me currently the only method is returning it to Seagate and using Laser Technology which will cost about USD 20,000 to USD 30,000. Well i can't remember if its in USD or RM but still its a huge amount of money!!
Only after that, i stumble upon Fatlip's discovery on the BSY state on this HDD.
0 -
Well so far i only three of us are in Malaysia,
Maybe we can get more people from lowyat.net forum. Maybe someone can open a topic with the same problem and sharing a link back here.
poolcarpet, if you can get 10 people then count me in too, where do you live? maybe we can all get together and fix our hdd
Another suggestion is to go to Seagate Singapore. My collegue has a friend there who is working in there. He say can fix it but did not mention if its free or not. He also admits that there is a certain batch of HDD from Thailand is having this problems. He also says that "outside" people should not have the information regarding how to fix this problem themselves. I am maybe thinking of going there to get it done somewhere after CNY but i'll need to make a passport. I'm thinking of calling Seagate Singapore about this problem and see what they say.
0
The Solution for Seagate 7200.11 HDDs
in Hard Drive and Removable Media
Posted
Hi Gygun,
From what I observed, it could be:
1. Did you download the correct firmware update from:
This is mine (ST3500320AS):
hxxp://www.seagate.com/staticfiles/support/downloads/firmware/MooseDT-SD1A-2D-8-16-32MB.ISO
This should be yours (ST3750330AS):
hxxp://www.seagate.com/staticfiles/support/downloads/firmware/MooseDT-SD1A-3D4D-16-32MB.ISO
Can you confirm that you are using the correct ISO?
2. It could be that the MooseDT-SD1A-3D4D-16-32MB.ISO HDD detection is different from MooseDT-SD1A-2D-8-16-32MB.ISO.
Maybe my method only works for HDD model using MooseDT-SD1A-2D-8-16-32MB.ISO.