We use dialing software for the internet where I work called MCI Pal for Solo. The installer is based on the installshield technology. I have run the setup.exe /r to produce the setup.iss file. When I run setup.exe /s once I have added the setup.ss to the source folder it appears to do a silent installation. In fact I can see the icons appear on the desktop for the application and also the files get installed into the correct folder. Once the install is finished it immediately uninstalls itself, removing all the files and icons it originally installed. For some reason it keeps uninstalling the app.

Below is the results of the setup.log after the failed installation and also a copy of the setup.iss I am assuming the ResultCode=-12 could be causing the problem. I am having a difficult time finding any information regarding what this error means. Any help would be greatly appreciated.

Setup.log

[InstallShield Silent]
Version=v5.00.000
File=Log File
[Application]
Name=PAL
Version=4.0
Company=UUNET
Lang=0009
[ResponseResult]
ResultCode=-12

Setup.iss

[InstallShield Silent]
Version=v5.00.000
File=Response File
[File Transfer]
OverwriteReadOnly=NoToAll
[Application]
Name=PAL
Version=4.0
Company=UUNET
Lang=0009
[DlgOrder]
Dlg0=Welcome-0
Count=5
Dlg1=SdLicense-0
Dlg2=AskDestPath-0
Dlg3=AskYesNo-0
Dlg4=MessageBox-0
[Welcome-0]
Result=1
[SdLicense-0]
Result=1
[AskDestPath-0]
szPath=C:\Program Files\PAL
Result=1
[AskYesNo-0]
Result=1
[MessageBox-0]
Result=1

Result Code Description
0 Success.
-1 General error.
-2 Invalid mode.
-3 Required data not found in the Setup.iss file.
-4 Not enough memory available.
-5 File does not exist.
-6 Cannot write to the response file.
-7 Unable to write to the log file.
-8 Invalid path to the InstallShield Silent response (.iss) file.
-9 Not a valid list type (string or number).
-10 Data type is invalid.
-11 Unknown error during setup.
-12 Dialog boxes are out of order.
-51 Cannot create the specified folder.
-52 Cannot access the specified file or folder.
-53 Invalid option selected




sometimes trying
OverwriteReadOnly=YesToAll
works on this type of uninstalling issue as well.

I allready tried the yesstoall option and that failed as well.
-12 Dialog boxes are out of order.
I dont understand how my dialog boxes could be out of order if it builds the .iss file from the motions I select during the initial setup. Does this mean I should switch some things around in my .iss file.

Custom dialogs usually do not carry over well into doing silent actions unless the work is put in by the author. only IS's general list for dialogs will transfer without error.
Contact the author to get the list of switches for their custom dialogs (if they have any at all.)